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After a long day of traveling, we were very happy to arrive at the Best Western Plus in Pfluegerville! I called earlier in the day to let the front desk know that we would be arriving late. When we arrived at 10pm, the gentleman handed us our key and a paper to sign and stated we were already checked in and ready to go. The process took less than 1 minute! The hotel was spotless and looked new. Our room was amazing! The high ceilings made it look even more spacious (it was a big room!). We booked the 2 queen bed room which included a desk, a large dresser with great, usable space and also housed a microwave and refrigerator behind cupboard doors. The room had an amazing large fainting couch with a side table tray. If we stayed longer than one night, that would have been my go to spot to read a book or have a snack! It was super comfy too! The beds were amazing and I'm not saying that just because we were so tired. They were quite possibly the most comfortable hotel beds that I've ever slept upon! I was also super happy that I had FOUR pillows all to myself. The bathroom was clean and the shower was good. I loved the shampoo/conditioner/body wash dispenser on the wall of the shower. It was decent product too! The bathroom mirror was perfectly lighted for makeup application and there was a secondary adjustable mirror on the wall with a light for magnification. Super impressed with this hotel. Best Western Plus locations are always nice but this one hit the ball out of the park! If I could give 10 stars, I would!

I was a guest for three nights while on a business trip and throughly enjoyed my time at this property. It is only about 5 years old but you would think it had just opened. My room was clean and comfortable and linens “like new”. The staff is professional, friendly and helpful/happy to answer questions. The lobby and restaurant area is spacious and the food was excellent. I enjoyed breakfast there each morning. There is an exercise room that is well-appointed and the pool area is well-maintained. I highly recommend this property and would certainly stay again when in the area.

Hotel room has a taste, not recommended

Love, love, love this hotel. Excellent price for what you get. Spacious room with all the amenities. I really liked the design of the room, comfy bed, and the kitchen area with full-size refrigerator with ice maker--hence no ice machines in the hallways. You can get a free cup of ice in the snack bar. Their were plenty of towels in the bathroom and I like the bottles of body wash, shampoo and conditioner in the dispenser in the shower. The little bottles at most hotels don't have enough in them for two people. We prefer not having room service every day. We only stayed one night but think this hotel would be excellent for an extended stay. The desk staff were very accommodating and answered our questions with complete courtesy. We will be repeat customers when we have events to attend in North Austiin.

Elevator is ALWAYS out & there is usually a weird odor you can smell like mildew or mold on bottom floors. I didn't mind the scent of **** nor cigs as I was in the 4th floor, the smoking floor. Downside they don't provide dishes nor real housekeeping any longer thanks to COVID but otherwise they are real laid back & as long as you not causing a scene or being dramatic they pretty much mind their business