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Great location for my son and I… felt safe.

We often stay at Fairfield Inns, but this one was a disappointment. The room was fine, clean and as expected. Breakfast was served until 9 and we got there at 8:30. There was very little there. There were a few hot items left in 2 of the 3 chafing dishes that were taken before I could get there. I understand that and expected more to come. But there was also no fruit, no bread, the yoghurts were gone by 8:40 and not refilled. My friend stopped down to see if they had put out more because they were already out of the hot items when she had been down earlier. Everyone that came in was surprised to find the empty chafing dishes. After about 20 minutes the server brought out a few more of 2 of the 3 hot items but no more fruit or bread. When I checked out I mentioned the meager breakfast. I was told it was my fault for not reporting it and if she brought out more after 15 minutes it was fine. We have been traveling 2 weeks and this was the most expensive hotel we stayed at and by far the worst breakfast and experience.

* I felt being treated differently compared to other guests. The hotel staff greeted other guests with fast check-in, professionalism, and warm welcome. I had to ask. Nor they welcomed me to their hotel like they welcome others to this hotel. * The telephone’s instruction sheet felt off, needs to be attached. That makes the phone looks old, dirty, and gross., but it works. * Weak water stream in bathroom room faucet, nor you can adjust the strength. * No office chair in the room, they explained it doesn’t come for a double bedroom and they said there isn’t any. And asked me to go downstairs to business center to use it or the restaurant. Saying having office chair is to prevent fire hazard which doesn't seem to make sense. * There isn’t any desk lamp or lights in front of the bed near the window, where the table is located, which felt too dark. * The main street next to the hotel is noisy at night, throughout the night, traffic and vehicles are noisy are very loud. * Noises from machines running and outside noises started at 5am. * The service quality was inconsistent, sometimes good, sometimes average. The room was clean, breakfast was fine. I will not recommend this hotel because all these reasons above. There is a Hampton Inn next door, further away from the main street, and there are also other hotels nearby which can possibly provide a better experience.

The rooms are clean and well maintained, and the staff is friendlyandhelpful. I stay here each time I travel to Alamosa for work. I've never had an issue at the location. The only improvement I would recommend would be to make sure the breakfast offered was fresh and rotated mire often.

The workers are absolutely respectful and they work well with you! Always have a smile and I think they all deserve a raise!

I was pleasantly surprised how clean and neat my room was. Everything from the linens to the floors were cleaned very thoroughly. Breakfast was simple but easy to grab and go. Staff was very courteous. The Sand Dunes NP was just down the road about 20 mins so the location was perfect!

If you need a lower level room, make sure that you are not booked in the loft style king suite. We did not know that requesting a first floor room would require walking up a flight of stairs to get some sleep. This is an older motel and they have done well updating. With the exception of the king loft that suggests a theme of 80s swinger party. The double queens are quite nices, clean and comfortable. The rates were good, it rooms were clean enough although it could use an occasional deep dust of the window treatments and tops of headboards. I know I sound picky but when you have respiratory issues, it makes a difference. Customer Service was great though!