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The bed was very comfortable. I wanted to stay for another night, but there was no room the next day. The breakfast is good, the waiter will give you a menu list, there is also a ready-made buffet, an adult with two children (5 years old, 9 years old) only charges one adult for breakfast, great love 😊 The hotel is near the highway, very convenient

Terrible experience. My family and I had a layover for 5 hours around midnight ant the Oakland anirport and booked this hotel due to its proximity to the airport and offer of shuttle service. On paper everything was great but that’s where things started to go south once we landed and were ready. - 15 minute wait for overnight front desk agent to answer our calls for the shuttle. (After multiple attempts to call) - another 25 minute wait for the shuttle (hotel is 3 minutes away) - check in was quick but the crib was not set up in the room although the agent confirmed this was noted on the reservation. (I was later given the excuse that the room attendant didn’t know how to set up the crib? - what does that even mean? I saw the crib down the hallway with linens tossed in a plastic bag on top. - was told the shuttle service back to the airport was full at 4:30am. I asked what my other options were and she told me to pick another time (but they only run every hour so a 5:30am shuttle would be too late). We hastily booked an Uber to the airport to ensure we make our flight, then a moment later got a call from front desk that there were actually 2 seats open on the bus. Too late to cancel Uber, but at this point we just wanted this whole ordeal and inconvenience to be over with. We will definitely be looking into other venues next time we find ourselves in need of a reliable night’s stay near Oakland airport.

It was convenient on the airport side. The type of room was different from the reservation, but it changed as soon as I told it. The original room was convenient near the front desk, so I stayed without changing it, but I apologized for the drinks and snacks!

Overall good, great value for money. There is no breakfast (additional charge), and parking is subject to an additional charge. Maybe the Chinese are not very used, others are ok. The transportation is also convenient.

Breakfast is good. In order to see the Warriors' game live here, I like the shuttle bus service. Because of the law and order in Auckland, it is quite late to watch the game. It is just that the hotel can pick up and drop off to watch the game and call to wait a few minutes to get there. If a person comes to the game, recommend this hotel.

The lobby and rooms are very nice but the staff is amazing!! So kind. So helpful. Specifically Raymar and “Panama” and the ladies in the bar and grill. The surrounding area is sketchy but the Tower is safe and there is security

Honestly, I’ve been in some not so great hotels near airports so I did not have high hopes, but wanted to be close for an early morning flight. To my delight this SpringHill is the best I’ve been in. It feels new and is clean and the room is spacious. The area is quiet, and the hotel offers a shuttle not only to and from the airport, but also from the rental car center. We called and the driver picked us up within 10 minutes as promised. There is a full restaurant and bar, to boot.