Clanwilliam Hotel

They need to sort out a parking space for all their visitors.

What a disappoin**ent this hotel was. Our "upgrade" room had mold on the ceiling above one of the beds, stained linen, paint bubbling off the walls, no hairdryer (you can borrow one from reception, but you only figure that out once you're searching the room with wet hair), and a filthy shower floor. While the staff are friendly, they are woefully undertrained. Woefully. For instance, I had emailed requesting a dinner reservation in the restaurant and this was replied to and confirmed. When we arrived they had no record of the reservation and instead of apologizing and sorting out a reservation for us, reception told us that we could go to the restaurant and make a reservation ourselves. That is not service. They aren't unfriendly, they just are not trained. The same applies to the restaurant staff... never have we had a sealed bottle of wine and 2 glasses plonked on our table and just left there for us to open and serve ourselves. In a restaurant! As to the food, the sirloin steak I ordered was definitely not a sirloin (I have no idea what that was, about 1/3 fat and gristle and the texture of the meat wasn't like any sirloin I have ever had) and the whiskey dom pedro contained no whiskey. The buffet breakfast was tasty and served with delicious freshly squeezed orange juice, but the hot breakfast would have been so much better with some healthier options included like tomatoes and/or mushrooms.

We stayed one night in this hotel and were very happy with it. The room was very spacious and clean, the bed very comfortable and huge and the shower was great. The staff very kind and helpful. We had dinner in the hotel restaurant and the food was great, The breakfast is buffet style with a choice of full English and continental. Recommended

This hotel is a pass by place but certainly not a place to stay for several nights. They even don't have a backup in case of load shedding. Just 1 bulb in the room that hardly stand for 2 hours of load shedding. The food in the restaurant is very average and certain things on the menu were not available. Breakfast is also very basic. Rooms are clean and have good beds. Staff is friendly.

Pleasant stay, friendly check-in. Good value for money. Very good breakfast.

This is a basic hotel. Bed was comfortable and bathroom was clean. Bedding and towels were old and discoloured. Pool area in need of attention. Meals were ok but little choice as items were unavailable. Not much in the area

The room and beds were fine. Covid protocols were not observed or enforced at all in public spaces and even the front desk. The restaurant was packed, no social distancing between tables or when people stood up at the buffet. Buffet meals are unacceptable in SA in this lockdown. Really disappointing as otherwise the hotel was fine, but it felt like a super-spreader event to me. The guests were a real problem, but management did nothing.

We stayed here one night to break up the drive between Cape Town and Port Nolloth. The rooms were very clean and parking was secure behind a gate. Our first two rooms near the pool had issues with the key/lock not working so the front desk manager moved us to a third room which was huge and an upgrade that was appreciated. Our room rate was very reasonable and included breakfast in the attached restaurant and that was very good. We could walk to the grocery store and KFC for a quick takeaway dinner. We received good service from all we encountered and appreciated the helpfulness of the front desk manager to resolve the door lock issues quickly.