Chart House Suites on Clearwater Bay

Very decent hotel close to every attractive spots in Clearwater, FL

Haven't stayed iin this great hotel since our wedding night in 2016 when we rented their fabulous penthouse suite, and we won't stay away that long again! We checked in on July 4th, and were greeted by the very friendly and accommodating manager, Miss Sam Cantrell. She had the perfect room for us on the first floor - nice private patio with table, chairs and a lounger, ideal viewing of the fireworks! Our room was delilghtful, sliding glass doors to the watefront. My wife & I critique the two most important thing to us, regardless of price: how comfortable is the bed (and pillows!), and how good is the A/C. High marks all around...and we're critical! Great beach location, private if you like yet easy to get to all the great activities. Friendly staff all around. This is an older, really neat (only) four-story building that has been kept up nicely - we won't stay away so long again!

I normally don't write about bad reviews and the only reason I am writing this one is so that someone doesn't have the same experience we did. we had looked forward to staying at the chart House ever since making the reservation. the reviews seemed pretty good. long story made short, we got there and it was nothing like what we thought it would be and the room smelled of smoke being covered up by deodorizer so badly that we couldn't stay the night. we stayed long enough so that I could book another room at the fairfield. I don't know if we just expected too much or not but one thing the refrigerator in the kitchenette had so much rust on it it was obvious that it's been sitting on somebody's porch before it made its way into the room. I had asked for a City view away from the elevators on an upper floor and I got a ground floor right outside the reception area with a view of a concrete wall and a door that said boiler room. it was just so disappointing I don't want somebody else to have that experience as well.

Amazing place! Ideal for families, near to the beach, a breathtaking view and the people working there are very kind and helpful. The only improvement they can do is to use less plastics. Otherwise its a very great place, if we come back to Clearwater one day, we will for sure stay there again ;)

My wife and I stayed a few days before the New Year. It was an older building right on the water next to a marina with nice expensive boats. Very nice views, the first night in room 201 no TV and the internet kept dropping. The cable was not any cable like I have ever seen before. The clerk came to our room to show us how the TV worked and she really did not know how it worked. It doesn’t take a Rocket Scientist to operate a TV. I should have known something when they actually gave us a physical key to get into the room. Channels I never heard of and it kept black screening. The clerk had left early and closed the office, I was really upset plus I paid for an additional night after we got the channels working and before I knew anything about the Wi-Fi and cable. Oh, almost forgot the front desk closes at 5pm daily and that is when all the bad things stopped working. My wife went down the next morning and spoke to the clerk and they gave us another room 302. The TV came up with better channels than below so I thought it was okay. The Restaurants in the area are great Frenchy's restaurant OMG. Got back at night turned on the TV no channels I ever heard of, so I tried putting the Spectrum TV app but the internet kept dropping and it would not except my password. Long story short I ended up using my iPhone as a personal hot spot in order for the TV to stay on. Someone had put the Plex app on the TV and I was able to see the news for South Florida, DC, Boston and NY, everywhere except Tampa or Central Florida. Oh, I ran all my data minutes on my phone having to pay $15 per 1 Gig and I used 22 GB, you do the math. I WOULD NOT RECCOMEND THIS HOTEL FOR ANYONE. DO NOT WASTE YOUR TIME. "You get what you pay for" statement is true.

Place is safe , stuff very polite. little overpriced , we stayed 4 days and our room was never clean, garbage was never removed, towels were never replaced, coffee maker was broken and old style and was no coffee at all. general... the location is great, close to everything, close to the beach, shops, very convenient location, only the lack of service was shocking, on last day during checkout we learned that for towels and coffee we had to come to the lobby. despite this I do recommend this hotel because of the location