InterContinental Hotels SUITES HOTEL CLEVELAND by IHG

Nice place, clean and safe

his hotel is a wonderful place to stay, especially if you are going to be visiting the Cleveland Clinic. There's a shuttle that travels between the local hotels and the main campus that is free of charge. The staff is outstanding and is always a bright spot in our regular visits. They placed us in one of their newly remodeled suites, which was beautiful. Our only concerns are that the lighting could be brighter, and the refrigerator does not have a freezer. The staff are amazing and provide excellent customer service

Dionne was amazing! She made check-in quick and easy and was so friendly and welcoming. I’ve stayed here for a few days every year for the past six years, and it’s always a wonderful experience. The rooms are beautiful, the restaurant serves amazing food, and the hotel is an excellent value. I always look forward to coming back and highly recommend staying here!

I didn't realize the hotel chain was part of Cleveland Clinic section . The staff was sparse, but helpful.

Great experience! Awesome place. Everyone that I came into contact with was kind and helpful, from the front desk to valet parking, maintenance, to maid services. The rooms were clean and beds were perfect to sleep on. One of the best sleeps I had in a long time. This hotel had a great feel to it. I will be back!

Used the hotel because of the convenience to Cleveland Clinic, I think the rates are ridiculous and gouge families that need to be with loved ones during difficult times. The hotel and staff were great.

Hotel room and hotel was very clean. Everyone at the restaurant was helpful, nice and friendly. The food was very good. Two out of the 3 people at the front desk that helped me were, friendly, helpful and kind. The other front desk worker was not so friendly, never smiled acted like I was a bother, barely speaking to me. Overall experience was very good.

Very nice; the bedding was fresh and the room very clean. All staff members were very helpful.

The overall stay was great! The front desk staff was very personable and helpful. The room was nice and cool. My only critique would be housekeeping and the loud construction. We allowed housekeeping to refresh our room 1 day during our stay. While they refreshed the towels and remade the beds, they left trash and dishes we had left on the dining table. Construction is what it is and will almost always be loud, it was just happening in the room directly above us and they like to start early. Great stay overall and I would 100% stay there again