The facility has really gone downhill since our last visit 2 years ago. We have been BW Rewards members for years - were not greeted as such when we arrived. Had problems with the first room - staff did not assist with moving our belongings. Second room had mildew in the shower and an odor of mildew throughout. Both faucets were very loose - almost to the point of falling off. Soft drink machine was out of order. One set of curtains was missing - the others were coming apart. So disappointed - will not return and may change hotel brands after all these years.