Hotels Near Gold Gaming in Clydebank

we have just returned from a one night stay travelled with caledonian travel.first impressions nice clean hotel.room very nice and spacious then it goes down hill put the tv on not programmed so we rang reception they said we will speak to a colleague and get back to us we are still waiting for that phone call reception never answered the telephone.it took half hour to re programme our own tv.we were told by our driver that it was very busy and we must stick to our meal times we were given 8pm we arrived it looked chaotic the greek supervisor asked us to wait ten minutes after 55 minutes we demanded to be seated at 9.20 we were given luke warm soup staff not acknowledging you we had to go to bar to ask for our food 9.40 we got a chicken dinner we didnt wait around for dessert the supervisor said he clocks in and out and the higher management had given away our dinner time this does not help us.breakfast was better as liz the server was in much more control would i return no never they shouldnt overload the hotel like they did because you just walk with your feet and use other hotel brands were customer service is a must.this hotel is not suitable for coach parties as it couldnt cope with more than one coach.

Staff very kind and helpful. Although I agree with energy saving, a small room with a window that does not open and the air conditioning that does not cool off at the desired temperature is not acceptable (a completely ineffective gradation is set). That the room was small was already evident from the booking, but the information on the restriction of opening the window for safety (a few cm) was completely hidden. Not exactly in the city center.

We booked this as we knew our flight home to Glasgow Airport was landing late and we could not face the long drive home at such a time. By the time we cleared with our bags and walked to the hotel from the terminal it was 2am when we checked in. Unfortunately we were given room 115, which was opposite the elevators on the first floor. It was also not only an accessible room with wet bathroom (no shower unless you wanted to flood the whole room) but also had a ”connecting” door to the next room. No idea who was on the either side, but not ideal for either of us given our late arrival. I was feeling extremely tired and and went straight to my bed - unfortunately it was far too soft and it was a double, so we tended to fall into the middle where the ”hole” or ”dip” in the mattress was. With us both trying to sleep on the outside of the mattress for comfort we continually pulled the small duvet from each other in an attempt to keep warm after our return from Africa. The pillows were also too soft for my liking, however that was minor compared to the mattress. There hours later, at around 5am the corridor started coming alive with excited children heading off on their holidays, running and squealing, literally!! I can't blame them for being enthusiastic, but perhaps their parents might have understood that some guests might still wish to sleep at that time? Thus our morning continued so when we finally dragged ourselves up for breakfast around 9am I was extremely tired and somewhat grumpy... Now to breakfast; a fairly good selection was on offer if you came at a quiet time. I saw some guests leave towards the end our meal time as they did not want to wait in the queue for what was left. My main gripe about the breakfast was again, not the hotel's fault, but the guests, who presumably are not used to staying in hotels and don't know what swerving utensils are for. I saw one female guest pick up and touch several slices of bread and returning them before picking what she put in the toaster machine. I purposely picked a slice she hadn't pawed and waited whilst it went through the machine, then just as it arrived a young man (her son I believe) whisked it away in front of me. Manners non existent. The breakfast staff were helpful and friendly and the food on offer was perfectly adequate if all the guests knew how to behave. All in all, we picked this hotel for a catch up sleep after a late flight in and we didn't achieve that so we will not be back.

We were surprised to be given a free upgrade on arrival which was a great start to our holiday. The room was nice, clean and comfortable. Amazing water pressure in the shower - it felt like I was under a waterfall! :) We decided to have our dinner at the hotel which was lovely. Check-out the next morning was super quick and with just a short walk across the road to the airport you could not get a better location.

Great location. Stayed here before. Staff are friendly but it's really let down in other areas. Our room was filthy. Bed was fresh but the desk was sticky, carpet looked like it hadn't been hoovered in weeks and when I went to plug in my phone beside the bed there was the remains of someone's peperami snack lying on the floor. Bathroom had a brown poo mark on the loo seat (which we cleaned!) And the loo floor was covered in long black hairs. I am platinum blonde and my friend has long dyed red hair... We told reception who offered to comp us breakfast but we had already paid for it so they just took the feedback. We asked for an iron and ironing board, and they were really pitiful appliances. They could do with an upgrade for sure. Oh and during breakfast the coffee machine was fully broken and was being taken apart...

Had a very pleasant stay , thank you to the front desk for arranging our preferred room type with ease. Pleasant clean room with a bath tub and a quiet area to get a good sleep. We didn't have breakfast included but purchased at the hotel , the full Scottish breakfast was fantastic and very tasty . The location is perfect , there is a bus stop outside that can take you to various points of loch lomond and the buses take contact less too.

Well what can I say from the day I walked in last year to enquire about our wedding scott an his team were amazing every time I met with Scott I felt as though as he was one of my close friends he was amazing from day one On the wedding eve scott an his staff couldn’t help us enough on the day all I can say was outstanding even getting dressed with make up an hair a text to him an he had drinks for the kids an adults on the reception I had to butt in at end of speeches to thank him an Robbie Also we stayed a extra night as husband an wife and Martin an scott were amazing making sure we had everything we needed everyone that attended the wedding said they hd an amazing time an it was lovely also so happy with their breakfast an checkout times I’m gutted everything is over with now but one thing I know is I will be having a night away at the leonardo as they look after you from start to finish an most of all I’ve made a great friend in scott I’m still texting him lol