Hotels Near Praia Grande in Colares

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

We had a very pleasant stay at Casa Holstein. The hotel is set in large, expansive grounds, with little hidden paths one can explore. There's even a beautiful peacock who wanders around. The hotel is contained in an old estate and has a bygone sense of charm. Our room was very large and comfortable. The bathrooms (we had two) were very spacious and well appointed. The shower was excellent. The host was very pleasant and available to help and answer questions. They served breakfast at the hotel. Highly recommend!

Myself and my 4 year old son stayed here for a weekend, and it was fantastic! We received excellent communication from the front desk via email as we arrived after check in, which meant we could get straight up to our room upon arrival. It's in a great location, and has modern, clean, fresh décor and super friendly staff. The bed was comfortable, bathroom spacious and A/C. There was plenty of extra bedding in the cupboards too which meant you could change the sheet for a duvet if the weather suddenly changed. The breakfast was a good price, and great continental selection; my son ate everything in sight, and they even went above and beyond to make him pancakes as a treat! There was an honesty bar available throughout the day too for any quick snacks or drinks which was reasonably priced. There's a local grocery shop, pharmacy, café and restaurants all 5mins walk away too which is so useful when travelling with children. Sintra itself was beautiful, my son loved the views, visiting Quinta da Regaleira and spotting the 'castles!' on top of the hills. Do be aware Sintra has a micro climate so the weather can be breezy and cooler than expected! Thank you to all the staff and friendly guests for making us feel so at home, and 100% recommend this lovely hotel.

Built originally in 1945 and extended in 1960's. Really different interior. Original blend with modern portugese architecture. Rooms really modern with everything you need. Staff cannot do enough for you. So helpful. Bar food just what you want. Restaurant food was delightful. Really really good chef. Scenery was mind blowing. You have to see the pool to believe what I an saying.

The hotel is overall ok, but my experience is really controversial. Pros: Good value for money. The location is quite central. Clean rooms. Live music at the rest zone near the reception from time to time. Cons: Cleaning process is ruining the perception. No logic, no exact timing, they can even enter the room with a sign ”no disturb” on the door. Sound proof is poor, so all external noises can be easily heard. The reception people could be more friendly (smiling and saying ”hello” to customers when an eye contact is happening). I haven't yet tried the breakfast.

Beautifully located, ultra-modern facilities, friendly staff, the only downside is the busy and noisy road between the hotel and the sea...

A beautiful hotel in a wonderful location on the seafront in Ericeira Traditional style 4* hotel with car parking overlooking the beach. Our room was clean & comfortable with a sea view from the window ( no balcony) and very quiet even though the hotel was quite busy. The only sound we could hear was the waves. There was plenty of choice at breakfast - although it took a little time to replenish things that had run out- but the food was good quality and well cooked. Reception staff were pleasant and cheerful. Hope we can go back for longer next time !

Great place good food friendly service will definitely recommend. The buffet breakfast was great

The hotel is very nice and new looking. Very clean. Andre is so helpful at the front desk as are all of the staff. Loved it here. But for a long stay I would want more amenities but for the price and 2 nights, it was perfect. Lidl Grocery store across the street.