Super 8 by Wyndham Atlanta/Hartsfield Jackson Airport

Terrible experience

Great Customer Service Excellent Attitude Very Nice People

very clean and comfortable room thanks 👍👍

It was a quick vacation but I enjoyed it

Just need to fix up bathroom

Immediately upon checkin we noticed the door was disgusting. The bed was wet and floors were covered in dirt/debris. The wall had a black soot covering, pillows were yellow, light switch had a dark film and the room stunk really bad. We immediately went to front desk thinking it was a mistake and we were accidentally given a room that had not yet been cleaned. The man at the front desk yelled at us and told us we must have gotten the room dirty even though he knew he had just given us the key 10 minutes prior. He was completely unprofessional and very rude. He would not allow us to switch rooms nor give us a refund. He was very confrontational and we left.

I booked a king bed non-smoking room and the desk clerk confirmed that with me. He then asked me would I take a double bed instead and that it was non smoking. I said ok that’s fine. He sent me to Room 241 I entered the room and it wreaked of smoke on top of the room being completely dirty with burns and stains on the chair. The beds looked slept in. I went back and informed the desk clerk that the room is unacceptable and that I would like the room I booked. He showed me two rooms and told me I would have to pay an additional charge if I wanted to book one of the rooms. I did not agree to pay an up charge and he told me he doesn’t have any rooms available. Two other men came trying to meditate the situation and I was livid at that point because I had my 7 month old baby and I with late and cold. The desk clerk then jumps in my face telling me to shut up and I absolutely felt unsafe uncomfortable with 3 men and me alone with my baby. I ended up getting a full refund but they do not need to be in business with poor customer service and ran down rooms.