Hilton Garden Inn State College

Nice clean hotel near Penn State. About a 5 minute drive to the stadium and other areas at the school. Rooms are clean and semi-updated. Front desk staff was friendly and helpful. Lobby was large with lots of seating areas. Would stay here again.

Terrible experience. It rained today and there were several insects in my room. I called the front desk and they stated ..."do they have a brown appearance? They're probably stinkbugs getting in due to the rain." I was astounded that they actually know about this and don't take action to prevent it. I'm on the 4th floor! I informed them that this has never been a normal occurrence in any hotel that i've stayed, ever. I killed about 7 of them prior to writing this review. I was given an offer to have someone come up and remove the insects. In short, I will never be staying in this infested place again.

We had a quick stay for a tournament we were attending, but the hotel was great, staff very friendly and helpful, room clean and comfortable. Would definitely stay here again and recommend.

Didn’t like… 1. Room was in the basement 2. Not a king suite 3. Hot tub in the room 4. Carpet worn out 5. Bed was uncomfortable.

The staff is always so helpful and friendly and knowl. The lobby decor is beautiful and inviting.

Pros: 1) Staff very friendly. Greeted by almost everyone I meet with hello. 2) Very close to Penn State if that's your intent. Cons: 1) Given room right near elevator though checked in at 2 p.m. so got to hear the "ding" of the doors throughout the night since our beds were on the wall closest to the elevators, which is not a very good layout. Was not asked whether this was ok at check-in. 2) Wifi was pretty much awful the entire time. 3) Bathroom huge space except only a half sink that was barely accessible, stuck in a cubby hole like spot with no space to put toiletries. Very poor layout. 4) Am a Gold member and stay at Hilton hotels a lot. When booked reservation was told would receive two credits for free breakfasts. Instead of two free breakfasts which is what I wanted, at check in I received two $10 credits to apply to an overpriced in-house restaurant menu. So ended up paying out of pocked on top of high room fees. Many Hilton hotel chains offer free breakfast with multiple food options. I requested this with the booking agent. Would NOT have booked at a Garden Inn had I been made aware of this bait and switch. To boot meal was very mediocre. 5) Ate a restaurant a mile away in town and not charged taxes but charged taxes at hotel restaurant. Downtown restaurant and clothing stores both said taxes not charged on food and clothing. Guess there's an exception for a hotel restaurant. Minor issue but inconsistency annoying.

Stayed for a night on 3/24. We tried to get in with my husband’s digital online key. It didn’t work. Woman from the front desk was nice enough to let us in and gave us keys for our door. Went downstairs to have a few glasses of wine and a flatbread. We spent nearly 140 on wine at the bar. I took a bag of chips from the pantry when no one was managing the front desk. I informed the woman when she came back about the bag of chips I took and she admonished me telling me “next time, do not take anything from the pantry if no one is at the desk.” “Wait until someone is manning the desk next time.” You know what I say? Bite me.

My daughter Erin and I held a baby shower on February 11 2024 for my youngest daughter Moira at your venue. We want to thank you very much for creating such a beautiful venue for us to celebrate her day. Thank you for making it a simply ,beautiful ,smooth process . The location was very easy to find for the ones who traveled far . Shout out to Chelsea the coordinator, Kitty the host and Steph the chef . The food was amazing ! It was perfect and we would highly recommend this venue. Diane Nester