Hôtel Mercure Colmar Centre Unterlinden Reviews

Nice hotel, located in the centre of Colmar, easy access to the station and all the restaurants in the area. Will definitely return.

The best hotel with a good breakfast

Very near to Colmar center. Very good breakfast. Nuxe toiletries.

Nice hotel direct next to the historic centre. Comfortable beds and a good breakfast spread. Friendly staff.

Awesome Jing Hotel. I recommend everyone to visit. Great location and service. If you come here, you must look for this hotel. The breakfast is also delicious. It’s a great choice.

It's a budget hotel, which is OK in Colmar. The toilet designed by the French seems a bit high.

The location of the hotel is very good, it is easy to find by car, it has its own parking lot, and it is very convenient to go to the scenic spots.

Good school, good service But in this city, taxis are a little hard to find.

離老城有點遠，帶行李箱不方便，房間有消毒水味道，換了房間還是有點。吹風機要按住按鈕吹頭髮，對長髮不友好。

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My daughter and I stayed three nights over Easter 2024. Hotel is very well located for old town. Housekeeping staff were friendly, other staff members seemed indifferent to us and didn't seek to build a rapport. Room compact and modern. Great to have a fully opening window. Main criticism is that the twin beds were very uncomfortable, caused by a combination of their small size, and very high firmness. They felt cheap and unsupportive and affected our sleep quality negatively. Room cleaned to a high standard though cleaning times (roughly 2pm-3pm) were inconvenient; we'd have preferred mid-morning so the room was clean for the day. Room noisy from late night revellers from the outside especially on our first night; extra soundproofing could have improved this. It's a pity the small bottle of mineral water left in the fridge was never replenished. It would have been a nice touch (and consistent with the €200 per night charge) if there had been two bottles, one per guest, and/or if they were replaced when the room was cleaned. Breakfast generally was very good and offered for extensive hours in a pleasant environment. It was a shame the only coffee available came from a self-service machine, which is never as good as a properly brewed French coffee to my mind. Tried room service for dessert on arrival but, having said they did, they called back to say they didn't have any of the ice cream on the menu. They then offered chocolate lava cake, which was outstanding! The white A4 pieces of paper pinned up with drawing pins opposite the elevator on the second floor showing which rooms were in which direction and where to find the stairs made the place appear shabby and of a much lower standard than it really is. The single lift was, at peak times, overwhelmed by demand necessitating use of the stairs which may help explain the signage. Overall our stay was good and we enjoyed it, mostly as a result of the location, breakfast and room cleanliness.

This hotel is so welcoming, the staff here are lovely, perfect location, we came for the Christmas markets in the old town and couldn’t have been much closer, within two minutes from leaving the hotel we were there which was great for popping back for a break. Rooms are nicely decorated and spotlessly clean. If I come back I would stay here without any hesitation.

This hotel is comfortable, and very clean. The beds are very comfortable. The breakfast is good value. We went to Colmar for the Christmas markets so the price of the hotel was high but it was very handy to everything.

Our 13 th Accor hotel on our 12 week European holiday and 9 more hotel to go, we started the trip as gold members and became Platinum at this hotel. Originally 1 welcome drink was offered but increased to 2, no upgrade even though the hotel was not full, room was fine except when your on the toilet and have the bathroom heater inches from your face, Internet was basically non existent and we were told it should be upgraded this year, for what they charge per room it should be a immediate priority. We have booked all of our Accor accomadation for this trip but no more