Staybridge Suites COLORADO SPRINGS NORTH by IHG

Good to stay

Nice stay overall. The room was nice and clean and the facility was charming. Hallway smelled of pets and the rggs at breakfast were fake. Sausages were good though.

Shower made a noise no matter the setting or hot or cold... breakfast was terrible eggs were hard boiled and then smashed for "scrambled eggs" every single day. sausage tasted gross ... only thing if anything we ate was us making the waffles... went out and bought breakfast and other items so my kids still ate something... pool is outside so its closed for the season which is 100% understandable. Tv in first room didnt work so got switched to another room that the shower screamed the entire time. Staff was kind though any time i spoke with them. The house cleaning ladies were very polite, kind, and helpful anytime i needed anything. Stayed for about 8 days. No offense but i wont be coming back

We checked in bathroom sink in first room did not drain. Then went to take shower glob of hair in bath tub. Finally tv did not work! Only good thing was front desk gentleman Doug was nice to switch us rooms and this was 10 o’clock at night. Breakfast was gross bacon was burnt eggs were gross. The breakfast bar was not replenished and the juice was out as well. The attendant was in the back talking.

Breakfast was great, Loved the fresh fruit and options! Rooms were clean and supplied with enough dishware for more than one person along with a dishwasher. Overall, it is a nice quite space that is well maintained and would recommend. Only reason/s for 4 stars is the pool in the building was either out of order or there was not one in the building we were staying, not sure which. There was no notification or anyway of us being aware of this, until we arrived. The distance to the building where the pool was available was not very far but a pool being critical (included in search when booking) due to children staying as well was a little underwhelming to also get there and find out the hot tub was not an option either. Providing a key in order to get into the pool room due to not being a guest in the building would have been nice as we didn't think about asking and were not informed by front desk a separate key was needed when trying to locate the pool. Did not realizing until we got off the elevator to the locked door. It was just a little more stressful than intended considering we were not aware and having an infant as well as 2 other children age 8 and younger that were excited to just get in and enjoy on top of us all being tired and looking forward to this MUCH needed getaway. Our family ended up having to check out a couple of days early (stay was for 4 days total) and unable to do so at desk due to booking through *******. Hoping a refund is granted for unaccounted da

The staff was friendly other than the person who checked us in; he was not very helpful or friendly; we arrived late and when we entered the room, it smelled like smoke; we let the person who checked us in know, but he was not very helpful and seemed resistant to help us change rooms; the bed in the room did not seem like a queen bed; smaller than our queen bed at home; the view was lovely!

Beautiful Mountain View’s and near a lot of places to shop/eat & enjoy. Staff was amazing, kind & helpful.

The staff were incredible. The overall hotel lobby and dining area was very clean. The room we stayed in was nice but dusty.

The staff is extremely friendly and helpful. The rooms were very clean and spacious. Beds were comfortable and having the kitchenette was very useful for the kids. Overall I would highly recommend this location!