The hotel was beautiful a lot of very nice amenities but the staff …. Wow definitely did not do the hotel any justice. They were horrible. Checking in was a nigh**are and when I was checking out at 6:30 am there was a line of people, angry people waiting saying there was no one there. I went to the lady taking care of the breakfast and asked her if there was anyone working the front desk and she checked. She went back behind the wall came back and told us someone would be out in a few minutes. There was someone back there the whole time! Ugh. How rude. I just left my key cards on the desk and left angry. As did many others.