Fairfield Inn & Suites Columbus Polaris

Just there for one night, everyone was nice and helpful. The hotel was conveniently located near a wide range of shopping and dining, but not in all the congestion. Breakfast was good and very convenient. Used the pool and Hottub, the pool was small but pleasantly warm compared to other hotels. Overall a good experience.

The staff was so nice. The room was clean and the beds were comfy.

Great customer service! Was greeted as soon as we walked through the door. Close to shopping. Would stay here again.

Arrived late evening to a very crowded , very loud party in the lobby. Check in was easy. Finished up routine so we could rest. 2 double beds , both with sunken in mattress in the middle and one with a broken frame. It was late, we were exhausted and didn’t want the hassle of calling, changing rooms or whatever. Tylenol pm zonked us out. Morning came and we were up to shower . To our surprise, no hot water. What are the 2 things main things most people hope for at a hotel? Good bed and a hot shower…. Fairfield Inn missed the mark on both! Spoke to the front desk and a manager was supposed to call . They did not. Never again !!!!

Very close and convenient parking.

The beds were ok I was expecting a bigger pull out bed from The couch it’s more for one person not two. Breakfast was not good and made all Of us have diahrea and upset stomach. Turkey sausage I don’t think was good at all.

The room was nice and spacious. If you booked a room with a pull-out couch, be sure to ask for bedding upon check-in. Otherwise, you're SOL when there is no one at the counter after hours.

Me and my 2 girls stayed for a night and it was very clean and comfortable. We didn't needed much interaction with the staff but the ones we encountered were friendly. The only issue, which was minor, was there were 2 tvs and only 1 remote.