Holiday Inn Express & Suites Columbus - Easton Area Reviews

A great place to stay. Perfect as usual

The breakfast is good, the service is friendly, and there are Walmart, Sam's Club, Macy's and the largest local outlet nearby.

The room is large and clean, and the breakfast is delicious. It was really nice that coffee and hot tea were always provided.

Front desk service was good, only problem was that they didn't provide coffee and water after breakfast.

Very cost-effective

The hotel is very quiet

The lady at check-in was very rude and not really helpful! The room does not have personal hygiene items which are often very useful for travelers and which are actually available in every hotel worldwide (e.g. small tube of toothpaste or toothbrush) otherwise the hotel is quite good!

I recommend it

We liked our stay very much. The only issue we had was that the room didn’t have drapery that could close. We had to make do with clips. We didn’t say anything either, just dealt with that. Other than that, the staff was great and even accommodated an early check in. I would stay again for sure if I’m ever in the area.

The bed squeaked all night. No one in the room could sleep. When we made a complaint the manager would not give us a refund. Said he could give me points on my rewards account. Not satisfied!

The hotel was very clean and the bed was firm, which I prefer. Hot food on the included breakfast was also a nice surprise.

Nice friendly staff, all areas were clean and well kept, sets back out of busy life but everything you would need is just around the corner!

The rooms were really clean. The front desk staff both day and night were amazing! The fact that key cards don’t open any of the side or back doors was disappointing. It was super cold and our room was on the back side of the hotel and parking was full due to multiple tournaments in the area. We would have to walk all the way around the building in less than 10° weather. In the end we would drop someone off at the front to go open the doors in the back for us. Also charging $75 up front in case someone uses the little snack area is ridiculous. Just charge people if/when they actually use it. Now I have to watch my card to make sure I don’t get charged for it. Everything else was great. Would definitely stay again.

Nearby is a paved walking trail. I wasn’t able to use it because of rain but love to use paths like that.