Columbus Hotels with Airport pickup service

It was a surprise to stay at this hotel. The hotel is very new and is a serviced apartment. Breakfast is good, there is a sofa bed in addition to the big bed. Internet TV is very good and the room is very comfortable overall. The kitchen is fully equipped with pots and pans, tableware, etc. The hotel can also buy food, fruits and vegetables. There is no need to pay a deposit and you can check out until 1pm. Overall very satisfied, next time you must book in advance, live for a few more days.

The location very close to Ohio State University is the biggest advantage of this hotel. At the same time, the service quality and attitude of the front desk are also very good, and the check-in and check-out procedures are very simple. The facilities in the room are relatively complete, but the area is small. If you live alone, you can barely make do, but if you live with two or more people, the experience will be very bad.

I never make complaint but because this was such a bad experience! One of the worst I've ever had! I've always heard that Hilton hotels were so nice. This hotel was so run down, examples: the letters and numbers are rewritten on with sharpie and what looks like fingernail polish, because they had fallen off all over the place, there's MANY patches of wall work from previous holes all over the rooms and some arent even painted over, the carpet peeling up, a lot of things didn't work like some of the outlets in the room, the ice machines (on two floors), the faucet had a constant drip, furniture was scuffed up, the walls all over the building were scuffed and marked up, outside the building was lots of trash, and the elevator wasn't working. They also upcharged us when we arrived without explanation as a sort of deposit if anything happened to the room. We payed a good amount of money to stay at this runned down hotel, then we weren't even allowed to have the complimentary breakfast which is completely insane. Breakfast is not complimentary for every customer, just some? I've never seen this before and I've stayed at many hotels and I'll NEVER stay at one of your hotels ever again. It was the worst experience I've ever had at a hotel. It looked more like the motel 6 next door than a Hilton.

I was at the bar with my girlfriend (USA), they took care of us very well, Manuel approached us to welcome us, he spoke to us in two languages Spanish and English I felt very comfortable because in the conversation it is of the same nationality (Peru), it is the first time we went and we want to return soon, all the service and the room was A1

I personally booked a room without breakfast, Chinese tourists noticed that there are no toiletries and slippers. Every day, I have breakfast in the restaurant next door. The overall environment is good. There is a parking lot. There are several ordinary hotels nearby. The room cleaning staff is not very good. The work is not working hard. Maybe my tip is less than 5 dollars a day. 😅

OK, breakfast is a bit monotonous, surrounded by office areas, there is no place to eat, you need to take a taxi to go out, the environment is OK, the front desk is very warm

Although I already paid over Trip.com I was taken off the room again and when I told them e I had already paid it was told me this was cancelled but next day I received a message against my bank The room was charged to me so I had to pay the room 3 times. I wouldn't check in there anymore because it is connected with very many circumstances. From 9:00 a.m. it's going to be noisy because the staff when cleaning the room sound music hears something nervous I have to say.

Great please to stay Bennie is a very great guy he was there to make sure sure my room was up to standards very welcoming personality also I had the chance to meet Nyeema Is also a very welcoming person as well very attentive as well Oh yeah I can't forget my guy Francisco thank you for helping to get our tv back working due to the that ohio weather lol thank you guys for sure we will be back next year for sure p.s the guys from Florida lol

The hotel is definitely dated, could use some upgrades. It was fairly clean but not what I’d consider great. There were families and kids in the hall yelling and slamming doors until after 1am. Even with a noise machine it was very loud. Will not stay here again.

Front desk was really friendly and location is close to campus but that is about all I can say about our stay here. When we checked in for the game they didn't inform us that they would be running a shuttle to the game so by the time we saw them they were all booked up. We had friends to our room the first night for pizza and beer. The next morning I requested housecleaning for the room because we had pizza boxes and empty beer bottles and no clean towels. The response was sorry you aren't eligible for housekeeping until the next day! So I explained and they didn't care, their response was set the trash in the hallway and come down to the front desk for clean towels. For over $300 a night, I wasn't expecting to do my own room cleaning, trash removal and towel service! Yes, they jack the room rates up over double for game weekends (I think that's called gouging).