Hotel Riosol

I’ll start off with the positives. Room was spacious with adequate amenities. Pool is big with plenty of sun loungers for that time of year. Bed was comfy, but 2 singles pushed together of different heights Water pressure is good. Reception staff are helpful. Shop at reception is reasonably priced. Hotel lobby is clean and spacious. Location is good if you want to be near the top of the hill close to restaurants and bars. Taxis reasonable to get to the beach and bottom of the hill. Electric Fan in one bedroom was powerful, but no aircon in the apartments. The views down to the beach were lovely. Sunbeds and furniture on the balcony was comfy. The negatives Rooms were not clean, very dusty and felt grubby (kitchen area was clean though). Bathrooms need renovating, open pipe work, leaking shower, chipped tiles and damaged mirrors, floors very slippy Bedrooms need a good decorate, wooden frames rotting/damaged, covered in caulk or sealant that looked so grubby and dirty. No drawers/shelves to put smaller clothing items like underwear/shorts etc. does have a lot of hanging space in the wardrobe; but not enough hangers given there are no drawers. No bedside tables, ended up using the dining chairs as somewhere to put a drink/phone etc through the night. This isn’t the hotels fault, but could hear neighbours on both sides chatting in their balconies all night. Not a problem for us, but if you’re a light sleeper, could be an issue. We had an apartment on the same level as the reception, so this didn’t impact us, but others we travelled with had to manoeuvre a lot of steps to get to their rooms (with their luggage too). And only one lift working. Not for those with difficulty walking and even young children. The fan in our daughter’s room was a ceiling fan, and it just moved the warm air around, it didn’t actually cool the room. The pool is heated and felt like you were getting into a giant bathtub, it wasn’t refreshing and is very deep. There is a kids pool for the younger ones and of course a shallow end in the main pool, but midway I couldn’t stand up and I’m 5,7”. The drinks we bought at the bar were poor quality, it’s not branded drinks and the “lemon Fanta” was questionable. We had a few cockroaches end in our room, but suspect this was a result of the neighbours leaving food out on their balcony and guests leaving cat food out for the hotel cat. Only 1 of them was alive though, the other 3 had snuffed it by the time we got back to the room (assuming the hotel put something down to kill them). We lost water on one of the days. Reported it to reception and within the hour it was back on. All in all, the hotel was adequate for a cheap break, but would not return here due to the cleanliness and quality of the rooms, and also the temperature of the pool, it was sickly warm and IMO a breeding ground for bugs and germs. The beach is absolutely lovely though, so if you want a cheap hotel in a good location, then it suits that need.

Very pleasant n nice

Great location, breathtaking view from room and pool, friendly staff, reception are helpful, food was delicious with plenty of choice and variety, but the lift, there was only one of them working and it was very slow, definitely visit again

Awful hotel & the reviews are sadly true. We went as a family of 6 with my mam having her own 1 bedroom apartment, me , my husband & 3 children were in a 2 bedroom apartment. It was late when we arrived so we went straight to bed after a quick look around the rooms it was visible that it was unclean especially in the bathroom with grout etc. The only good thing about this hotel was the views. After our first night we started to notice what we thought were insect eggs when actually after some research we found out they were termite droppings. The hotel is infested with termites & cockroaches. So bad we both had to change rooms. Ofcourse the problem was still there & we could not sleep due to all the huge cockroaches coming out the bathroom drains and sinks on an evening. We were so fed up & moving rooms clearly wasnt solving the problem they need to remove the source of problem. Our lovely TUI rep Sanna then moved us hotel to Maspaplomas Resort by Dunas & it is fantastic here! Sadly the first week of our holiday was ruined. Its cheap for a reason & the photos on the booking look completley different. The staff did really try & it must be awful for the reception staff having to deal with this as we werent the only ones complaining. The pool bar food was barley average, the pool area wasnt the best. There is also a really misrable life guard who moans about everything but wont say anything to the Spanish.

Absolutley disgusting experiance at this hotel. My first room was covered in bugs everywhere and was all in our shoes and everywhere. We then got moved to another room where there was cocroaches and a dirty nappie. We then went to speak to the hotel manger who instead of compansating us offered us late check out or a free breakfast on out last day. Absolutly disgusting will not be coming back and definatley do not recomend to anyone to stay in this hotel. And the way the staff handled it was horrific, they definatley werent shocked about this happening so we cant be the first people for this to happen too.