Tan Son Nhat Con Dao Resort Reviews

1. Too much noise, a resort that from 5:30 a.m. allowed to hold events with noisy portable speakers from the beach straight to the rooms. Money is everything? Is it okay for anyone to make noise? When I told the receptionist, it didn't make any sense. The event crowd (of a certain company renting a vacation here on the morning of June 11, 2022) was very ridiculous and ridiculous, from 5:30 a.m. to 8 a.m. the radio speakers were still blaring as LOUD as possible. TSNĐ also let other guests be TORTURED by noise. I consider this a case of CONSIDERING customers and mistreating customers, violating the resort's own rules. The security guard seems formidable, speaking loudly to drown out the gentle guests. As for the teenagers who smoke and hang out all night (from 10:30 a.m. to 2-3 a.m.), the rooms next to the elderly cannot sleep; The security guard has no opinion??! That night (the night of June 9 and the morning of June 10, 2022), the elderly man couldn't sleep, so he got up and went to the campus to look for the guards and found both guards sleeping. After the group of young people finished flying, they checked out of the room before it was fully dawn. When asked, the security guard, receptionist, and staff remained silent. The whole resort seems to have no one taking responsibility for the guests, leaving the guests to suffer. LIVE AND DIE FLY. 2. The "New Standard" room is only worth the same as a motel room but the price is high, noisy with banging on the door and the noise of people walking in the hallway, banging on the door. The sheets were rumpled as if they hadn't been washed or replaced, showing contempt for the guests. Too expensive for what you get. The toilets of the bungalows are not hygienic, old and need upgrading. Outdated design, room curtains as stiff as cardboard causing stuffiness, creaky sliding doors causing insomnia. The floor of the toilet (bungalow facing the sea) was sticky, the bathroom looked dark and damp like a communal bathroom in subsidized dormitories. 3. Lots of mosquitoes. Mosquitoes buzz in the bedroom but no mosquito nets are prepared for guests? 4. The dishes used for breakfast for guests still have water on the surface, and are sticky with unwashed grease. The chef standing at the counter to scoop up water for the guests yells at the guests. Parents, is there any resort where the staff yells at the guests like that? 5. Forgetting the customer's order, taking too long and having to remind the customer many times to get the food. When customers order braised vegetables, the vegetables are boiled 30 minutes before (after 40 minutes of waiting), and the braised vegetables come out after the vegetables have cooled down. The food is not delicious, the lettuce is torn or mushy and still placed on the breakfast buffet tray or on plates for customers to order. 6. Receptionists often pay late, when checking in there is a room, then it is not available, making guests frustrated. The receptionist's attitude often shows surprise, then denies responsibility for the problem that the guest is upset about, then ignores it and stays silent. If we can't change the way we work, I don't know who would want to come to TSNCD. For my family, it is NEVER.