Hampton Inn by Hilton Concord

Our stay at the Hampton Inn Concord was just so so. Initially, the closet/bathroom sliding door was stuck on the closet side. The door had jumped over the stopper and couldn't slide correctly over to the bathroom door side. The outlets near the lamps did NOT work. We had to use the outlets on the clock. The front desk people were very nice and friendly.

We really appreciated the great customer service especially from the Manager, Paul, who made our birthday weekend wonderful!! Overall, the staff was friendly and helpful. Rooms were clean and had all modern decor (been open since Sept. 2023). Breakfast was good too! Hot food like mini omelets, sausage or bacon and potatoes or hashbrowns. Not noisy either even though the freeway was close. Loved the fitness center that had a Peloton bike and free weights! We also were able log on to our Netflix account to watch movies on their TV. We would definitely book again!!

I like everything

Room was very clean and staff was friendly. Breakfast buffet was also good.

The person at the front desk was friendly and helpful and the room was modern and very clean. The only negative was the body wash was empty in the shower.

The property is fairly new, most other motels are getting run down.

Great wonderful hotel. New!

The night clerks Sonia and Loa made check-in the best experience I’ve had in a long time. These ladies were so kind and helpful. I would definitely be staying again just based off the interactions with them. Thank you Ladies for making my night.

Great customer service! Both women who were working the front desk at night during check in and in the morning at check out were very helpful and nice. Will be back!!