Comfort Inn & Suites York

Staffs are friendly and accommodating. Room is clean and quiet. Service is good. ******* helped us to book into this one in place of Days-In that had bad service and substandard facilities

Very noisy as the location right near heavy traffic highway, stayed 2 days during remodel

Staff, location, price, breakfast, everything was excellent. We stay at approximately 30 hotels a year and I was very pleased with this one. Everything was as expected and even a little more so. We would definitely recommend staying there. Only 25 minutes away from Hershey Chocolate World.

They had me check in and ran my credit card. When I got up to the room the TV didn’t work. I came down to the front desk to complain, and they told me they were aware that the TVs in the room didn’t work and that they would be happy to give me a refund, I had to spend another $400 and rent another hotel room while I waited for my credit to my debit card. Absolutely should’ve told me ahead of time there was no TV in the rooms who in the right mind would stay in the hotel for three days without a TV , I will never go back there again

Property is under major renovation. Construction materials clogging stairwells. TV broke the first day if five day stay and was not repaired or replaced. Hair dryer broke on first day and was replaced on fourth day. Rooms were clean and nice, but would not stay here again. Breakfast is abysmal.

Under major reconstruction. Front and one wing of hotel have major exterior work being done. Stairwells full of construction materials. Hair dryer and tv both broke and were not repaired or replaced during my multi-day stay. Not impressed.

Arrived to find the place in a major renovation, I stepped on a nail in the parking lot. It’s dirty, noisy and should be closed. Old bath Tubs, debris everywhere on the outside also

We had teams staying here for an event in town and had we known the hotel was in the condition it was in we would not have stayed. There was no hot water and it was a chilly weekend, plus our girls were playing in a tournament would have been nice to get a hot shower after. The heat wasn't working either and it was freezing. Some of our team was on the 4th floor which was pretty much renovated but they still encountered dust in the rooms and sofa beds that wouldn't open. Outlet holes in the wall but no outlets in them yet. The rest of the team was on the 3rd floor which only half of the floor was partially renovated. When you stepped off the elevator the floor looked under construction and we questioned we had the correct floor as I felt like there should have been a Do Not Enter Construction in process sign. There was plastic hanging down from the ceiling, materials off to the right in the vending area, paper taped down to the floor, TVs in hallways, there was tape and in some cases plastic as well cover the sprinkler systems. The elevators were dusty so we thought we take the stairs, nope there was debris all over the place. They took the shower curtains or curtains out of the rooms and just piled them on one of the landings, another landing hand bed rails and shop vacs, another mirrors and a table saw, every landing was full with debris and it was not a safe environment especially when we were all staying on the 3rd and 4th floors. When we mentioned the issues to the front desk manager...yes I said manager they past the buck on another manager that wasn't' even on site, saying there was nothing they could do. They were not even aware of what the stairwells looked like apparently. I waited to post to see what results might come giving the hotel some time to redeem themselves. The hotel did refund some of people but not everyone, this was all after the fact and after lots of pushing. I guess they saw the value of the dollar more important then the safety of our families. It's ashamed the hotel will probably look really great after renovations but based on how the Managers chose to handle the situation we will never stay there again.

Very nice hotel. Still a few renovations going on but room was clean, freshly painted, bed was extremely comfortable. Breakfast selections were adequate. Desk clerk friendly and accommodating. Recommend staying in room on front side as interstate is directly behind hotel.