Hotels Near Pole Position Yard in Cook County

We were in town for a family wedding The hotel staff was courteous and could not have been more accommodating The room was very comfortable and housekeeping was extremely attentive. We would make a daily walk to Cozy Corner restaurant for the ultimate in breakfast To the entire staff many thanks

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.

In my last three stays in this hotel, I have seen nothing but unprofessionalism and even harassment. I have stayed in this hotel many, many times in the past. In recent years, this place has become like a truck-stop. Let me first give you a brief summary of the recent owner’s cost-cutting operations: The hotel provides a soap which is about an inch and so thin that with one hand-wash it disappears. Pretty insane. I had to walk to a Target to buy soap so I could properly clean myself as a human being. The so-called breakfast is a joke to say the least. Even coffee is nothing but brown water now. Even napkins have transformed. Restaurant/bar is also another disaster… Elevators were not working when I was there (for inspection) but there was not a single apology from the hotel. Upon return from Turkey the other night, I also found out that they there was no longer a shuttle pick up from Terminal 5. I had to take a taxi. I am a world traveler and I can list many other cost-cutting details here but let me come to my biggest issue: With my World of Hyatt membership status, I was given a 2:00 pm check-out on February 10. It was about 11:45 am. I was on the phone trying to arrange something urgent for the earthquake victims in Turkey. Someone started to pound on my door (I had “do not disturb” sign on), she was literally screaming! I opened the door… She was still screaming saying that I had to leave. I said to her in the middle of my phone meeting: “I am having an emergency call now and I have a 2:00 pm check-out. I also showed her my sign at the door. After that she left me alone… Before I left for my flight, I shared some of this experience with some workers in the hotel. They said: “She treats us worse. She is the owner…” I have decided not to stay in this place anymore as it has nothing to do with the Hyatt experience. I am also thinking about taking legal action against this property for violating my privacy. I have seen some hotels in China like this but never anywhere else. The name “Hyatt” should not be associated with this family-operated “hotel.”

The best thing is that it feels like a hotel, not old-fashioned, but more like an express hotel, very comfortable

The hotel is relatively clean, in a large hotel park, ten minutes from the airport. The only downside is the matching, no supermarket, restaurant. The water in the room is charged, 3 knives a bottle.

We came to this hotel because of the proximity to Midway Airport. It is indeed very close, and regular shuttle buses will take you to and from Midway, where you can get a subway anywhere. It is in a hotel campus with 10 others. In the neighborhood in walking distance are several restaurants of many types. You can get a city bus to many shops, including a mall. Breakfast is limited, but always fresh, and had hot and cold options. Far better breakfast than most hotels I have been to lately. My only real issue is that the room was never cleaned in 3 days. We asked every day, no one came. I asked a housekeeper, who told me they are not allowed to go to rooms not on their list. People put garbage in the hall that was not picked up for two days. Alex at the front desk was helpful, and informative. The fitness room was clean and had machines I wanted to use.

We stayed for three nights in a King Studio room. It's a luxurious hotel with some standout features, particularly the comfortable beds and great views. While there were a few design quirks, they didn't detract too much from our overall experience. This hotel is an excellent choice for those wanting a high-end experience in a prime Chicago location, especially for longer stays where you can take advantage of the in-room amenities. What we liked best: + Prime location on Mag Mile near Starbucks Roastery and Trader Joe's + Stunning city views (our window looked out on Michigan Avenue) + Comfortable bed and pillows + Electronic blackout shades + Excellent water pressure and hot shower + Tall ceilings, spacious feel + Good bellhop service and helpful front desk staff What we liked least: - Confusing light switch panel (difficult to use in the dark) - Poor outlet design (can't plug in two devices due to odd shape) - Missed turndown service due to confusing room status light - Long waits for the elevator Note, this hotel's lobby is on the 20th floor, and the rooms are on lower floors. It took a little getting used to - we went UP for breakfast and then DOWN to our room. But the lobby and lounge were beautiful, and had marvelous views of the city.

Room was clean nice bed hot shower it had a breakfast room and the coffee was good the hallway did smell like dog pee but other then that staff were nice and very helpful