Christina
August 29, 2022
No wifi and smells
There was a problem with the wifi and no resolution was reached. There wasn't adequate signal for their own tv to receive their internet only services such as YouTube and Netflix, there was no cable. Upon contacting the owners, who were never onsite per the signs on their door, they had to reset the router, then Copalis only has one internet provider, to it's only us. Even though screenshots were sent showing it was their router and an authentication issue, we were without cell service and internet all weekend while at the resort. With leaving loved ones at home and needing cell service for an emergency call, that's unacceptable.
The room was semi updated; however, it smelled from being old and not properly cleaned. The bathroom smelled of urine and the shower leaked from the corner into the hallway.
The front curtains weren't wide enough to fully close and cover the window.
The updates they have made are good but by definitely will not be staying there again.