To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.4
Cleanliness4.6
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All reviews(58)
Positive reviews(54)
Reviews with photos/video(21)
Awesome stay(20)
Delicious breakfast(18)
Great service(11)
Clean and tidy(10)
Loved the view(9)
Convenient for shopping(9)
Classy environment(8)
Near shopping area(8)
Negative reviews(4)
Gudetamaaa
Standard Double Room
Stayed in Nov 2024
Couples
7 review
4.2/5
Very Good
Posted on Nov 29, 2024
Decent location from the train station, nearby a mall and nice view of the harbour. Clean room and good service. Good value. Highly recommend staying here for your trip.
Susan83
Standard Double Room
Stayed in Feb 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 15, 2024
The hotel is relatively new and bigger than other, come with a beautiful seaview room and restaurants. The location is quite far from the city centre but there is one train station by 8 min walk. I stayed there for 7 days, breakfast never change varieties, the same over the entire week. Quite boring
6/11
shakrani
Superior Single Room with Harbour View
Stayed in Jan 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Jan 26, 2024
the staffs were friendly, hospitality was good. the pastry during breaksfast was scrumptious. location and view - perfect combination!
Sylviahuan
Standard Double Room
Stayed in Aug 2023
Travel with friends
5 review
3.2/5
Posted on Sep 7, 2023
I was staying here for 2 nights, and I opened two bottle of water in refrigerator. For the first bottle, it was a brand new one; then for the second bottle, it was opened and drunk a little bit by someone that I don’t know. So it’s clearly know that the hotel didn’t check the refrigerator. It was very scary. Because I almost to drink that opened bottle of water.
Guest User
Superior Double Room with Harbour View
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 28, 2023
good hotel . clean and friendly staff. We had great time there.
6/8
xingren_l
Standard Double Room
Stayed in Jan 2024
Travel with friends
1 review
2.2/5
Posted on Jan 8, 2024
We stayed for 3 nights and the room was never cleaned. Is it eco-friendly to not collect trash from trash cans?
Response from Property: Dear RISAThank you for your feedback.If you are staying with us for more than one night cleaning is on demand. This means that we will no longer automatically clean your room. If you want cleaning in your room, we will, of course, accommodate your request. You just have to inform our staff in the reception before 10PM the night before. By providing guests with the option to request cleaning, we can avoid unnecessary resource consumption and reduce our overall environmental impact. We apologise for any confusion or miscommunication regarding our on-demand cleaning policy during your check-in. We hope we get to welcome you once again.Best Regards
Anonymous User
Superior Single Room with Harbour View
Stayed in Aug 2023
Family
6 review
2.0/5
Posted on Aug 16, 2023
I was so disappointed since the service I’ve got does not deserve to be a 4 star hotel especially for cleaning. It says we need to request if we would like to ask for the cleaner service to conserve energy. But, the cleaner just put more towels and do not clean or refill the empty bottles for washing. Also, you might see spiders in your room probably due to this and have to endure within heats because we are not able to control AC to save energy.
Response from Property: Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at our hotel.We appreciate your feedback regarding the cleaner service. Our intention behind the energy conservation initiative was to be environmentally conscious, but it's clear that we need to ensure that the services provided are not compromised as a result. We understand your frustration regarding the cleanliness and the issue of empty bottles not being refilled. Rest assured, we will address these issues with our housekeeping team to ensure that such lapses do not recur. We hope you would consider giving us another opportunity in the future.Kind regardsRieRooms Division Manager
Paula Mc
Standard Double Room
Stayed in Jul 2023
Solo travelers
15 review
4.7/5
Amazing
Posted on Jul 31, 2023
My last night in Denmark before flying home, this was the perfect quiet spot. Friendly check in, bicycle hire and comfy room was appreciated. Staff on front desk were helpful with many suggestions on where to go. The rooms are small and not very sound proof but this was not a problem as there were no rowdy guests! Breakfast was amazing. So much choice.
Rubina Yasmin Nijabat
Triple Room
Stayed in Jun 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jun 6, 2023
Great hotel - and attentive staff.
Really clean hotel- Scrumptious range and choices for breakfast.
however some minor issues that can easily be resolved by management.
Tv did not work - though didn’t go to watch tv but would be nice.
The single beds are slightly on the narrow side - (I’m not extra large!)
Rooms slightly small especially for a triple - lucky our 3rd person couldn’t come otherwise it would have been very cramped.
Cui Wen
Superior Double Room with Harbour View
Stayed in Sep 2023
Family
7 review
4.0/5
Very Good
Posted on Oct 16, 2023
The hotel scenery beautiful near with big mall.
Me_Napas
Standard Single Room
Stayed in Oct 2022
Solo travelers
20 review
4.5/5
Great
Posted on Oct 15, 2022
nice location nearthe river with nice view ... Breakfast is good
Guest User
Standard Double Room
Stayed in May 2023
Couples
7 review
4.5/5
Great
Posted on Jun 23, 2023
Food’s awesome here. They have such a nice buffet.
Tuiyichuanchang
Superior Double Room with Harbour View
Stayed in Sep 2024
Business travelers
28 review
4.5/5
Great
Posted on Oct 15, 2024
The location of the hotel is very good. There is a shopping mall next to it, which is very convenient for eating and shopping. The environment inside the hotel is quite good, and there are many varieties of breakfast. It's just that the hotel price in Copenhagen is relatively expensive.
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Shesterlao
Superior Double Room with Harbour View
Stayed in Feb 2024
Family
9 review
4.2/5
Very Good
Posted on Feb 24, 2024
The surrounding environment is beautiful and walking is very comfortable. There is a shopping plaza next to it, which is convenient for living and eating. It is about 500 meters away from the bus station and the city railway track, and the location is also convenient. Breakfast is quite satisfactory, mainly bread, sausage, bacon, and scrambled eggs. There is nothing suitable for the Chinese appetite, but the amount is enough to keep you satisfied😄The oranges are very fresh
The service is okay, the guy at the front desk is more enthusiastic, but the waitress has a cold look on her face. The overall rating is good.
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かおる
Standard Double Room
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Feb 18, 2024
I stayed for 3 nights in February. The location is great. It faces the canal and has a nice view. In addition, there is a shopping center right next door, IKEA right in front of you, and the station is less than a 10-minute walk away. If the season is nice, it might be a good idea to rent a bicycle from the hotel and ride around the city. There was an Asian supermarket within a short walk. I arrived at the hotel about 2 hours earlier than the check-in time, but I was able to check in early and take a rest in my room. The only amenities were shampoo, conditioner, and hand soap, but the room was modern and clean. Bed making for consecutive nights had to be reserved in advance. Breakfast had a wide variety of bread, cheese, and ham, and the food was very delicious. I was able to have a leisurely breakfast while looking out at the waterside scenery. Denmark is expensive, so it was definitely better to book a buffet-style breakfast at the hotel. This is a hotel that I would definitely recommend to everyone.