Avoid at all costs. This hotel is basic, dirty, run down and has dated decor. The food is mediocre at best with 5 star prices. £30 for an average moderately ok steak, £16 for a poor weird tasting risotto and £13 for a kids meal of fish fingers from a packet! The food is way overpriced for what it is. The rooms I think are overpriced too it’s a 3 star hotel in my opinion. The lounge areas are uninspiring and uninviting. The pool is ok but tiny and only room for a few people. Very basic. The marketing photos make the place look much better than it is. There’s hardly any staff at all but the ones that are there are friendly and nice. Not much to do if it’s raining. Nice location in the new forest, this hotel could really be something special but needs investment. Overall I was really disappointed with our stay and wished I could have had my money back.