Eurostars Palace

I recently stayed at Eurostars Palace for 3 nights, and this time we chose the Junior Suite for our stay. The room was very spacious, and having a separate bedroom made such a big difference. It meant I could read a book or watch TV in the living area without disturbing my partner while they rested in the bedroom. I especially loved the wardrobe area, which gave us plenty of space for our large luggage and belongings. We also decided not to include breakfast this time because the hotel’s location is so convenient, there are many great breakfast spots within walking distance. One lovely touch was the complimentary bottle of wine waiting for us upon arrival, which felt very thoughtful and welcoming. I would also like to give a special thank you to Susana from the City Expert team, who was incredibly helpful throughout our stay. She gave us excellent recommendations on places to visit, where to dine for lunch and dinner, and what to expect in Córdoba at the beginning of May. Well done, Susana — your hospitality really enhanced our trip. Overall, our stay at Eurostars Palace was wonderful and made our Córdoba experience even more memorable. The hotel is perfectly located near the Old Town, the Jewish Quarter, and the Mosque–Cathedral of Córdoba. We even enjoyed stunning views of the city from our room on the 13th floor. Thank you to the whole team for treating us so warmly and making our stay such a pleasant one.

* Very good location close to the old town with most touristic attractions * Friendly hotel staff * Breakfast was excellent with a broad choice of food * Room was big and had a great bathroom * Overall a pleasant stay!

Great hotel with fantastic sleeping comfort. Quiet and dark rooms. Location right next to the old town.

We had a lovely time at this hotel. The staff were friendly, the room met our expectations, and the location was excellent for exploring the old city by foot. We enjoyed relaxing by the pool on the sun loungers too!

It is a five star hotel. Room equipment is ok with this level of hotel. However the service can be better. The hotel location is great. We just spend about 15mins from Cordoba Train Station on foot. Also the tourist attraction, old town and Cordoba Cathdral is not far away. We just walked about 10mins from the hotel.

The hotel itself is very nice, and the location is excellent—strategically located just outside the city wall, making it convenient to access the historic area and nearby transportation. The facilities and overall environment were pleasant. However, I could not give full marks because of the service we experienced during checkout. We needed to get to the train station with two carry-on bags and two large suitcases, and I was traveling with my 70-year-old mother. I asked the front desk if they could help call a taxi for us. Surprisingly, the request was refused. I find it unacceptable that such a basic request could not be accommodated. It was also lightly drizzling at the time. Instead of offering assistance, the front office staff who did our check-out told us that we could simply walk across the street to the taxi stand and get a taxi ourselves. Doing so with multiple pieces of luggage and an elderly parent in the light rain is clearly not reasonable. What made the experience even more disappointing was that after giving this response, she did not offer any further help and simply ignored us. By the time I walked to the taxi stand, there was no taxi available. It’s also worth noting that Paseo de la Victoria is a large multi-lane avenue, not a small street that can be crossed easily. In the end, I had to leave my 70-year-old mother waiting in the hotel lobby while I went across to the taxi stand myself. When a taxi finally arrived, I asked the driver to come back to the hotel entrance to pick us up. We were also rushing to catch our train, so the whole situation became unnecessarily stressful. Thankfully we still managed to make it on time, but this could easily have been avoided if the front desk had simply helped call a taxi. I have been traveling to Europe multiple times every year since the early 2000s and have stayed in well over a hundred hotels across the continent. In all those years, this is the first time a simple request to call a taxi was so bluntly rejected by a hotel front desk. For a property that presents itself as a five-star hotel, this level of indifference to a basic guest request—especially when an elderly guest is involved—is simply unacceptable and left a very poor final impression of what was otherwise a pleasant stay. Based on this experience, I would be very cautious about choosing to stay at other Eurostars properties in the future.

I made my booking without even looking into the location of the hotel. Surprisingly, I’ve found everything next to me with walking distance. Great staff, good location and excellent service.