Fairfield Inn & Suites Corpus Christi

Totally lacking in electrical for outlet to charge devices, other than that the room and bath were comfortable

There were so many bad experiences with our stay that if you are considering staying here, please keep looking! From the beginning upon checking in, I was given a paper with highlighted things and was told to initial, sign and give back. Staff did not explain what the form was or what I was signing. When I asked about one of the areas I needed to initial, she said it was for the deposit. I said what deposit since this was news to me. You will be charged $40 to the credit card when you check in and hopefully the deposit will be refunded upon check out. Let’s hope this will be the case! We went to find the elevator and when we stepped in, they were filthy dirty and still are! My kids knew not to touch anything since it was very obvious! We went into our room and it just didn’t seem clean. My son wanted to use the bathroom and called me in. When I went in, the toilet was disgusting! Hair and crap stains on it. Ugh, and to think that we are lying to stay here! I went to call front office and the phone handle and phone were dusty, sticky and gross. I cleaned it with my Clorox wipe that I take with me on my travels for things like this. Housekeeping came within a few mins of calling. They sprayed the countertop and cleaned the toilet. Even they realized that it wasn’t cleaned. My young kids were in the room when she was cleaning only to hear her say “ahh s#%^!”. Seriously? My daughter even asked me why she said a bad word. How professional! They realized that we were missing towels which they provided along with a bar of soap. They left and then upon inspecting I noticed the shower was also dirty and had hair stuck to the wall. Room was unclean and bed sheets were stained which we didn’t notice until the day we were to check out. So many things with this stay! False advertising is my second issue, why is it called a suite? There is a refrigerator that is leaking but other than that, there is no microwave, no coffee maker, no table, no glasses for water, no place to put your suitcase, no soap dish, etc. Tv doesn’t work and the electrical outlet looks like a fire hazard. I have pics to prove the issues with this hotel. The third and last issue was the breakfast. There were fruit flies everywhere by the food. Especially where the fruit jam was which were t fully closed. I saw the worker go in to open one of them to refill and a ton more came out from INSIDE the container. She didn’t seem fazed by it and just continued to add more cherries to the container. The food was cold and tasteless. The chairs were mostly all torn or dirty as well. Upon leaving, my daughter showed me the stains. Of the sheet we used. I don’t know what they are, but they didn’t seem clean. Disgusting stay!!!

Exhaust fan in restroom was broken, made everything wet when we showered, floor was very slippery,

It was good. The room was clean and nice

Nice hotel and very clean.

I am writing to express my dissatisfaction with my recent stay at the Fairfield Inn and Suites Marriott in Corpus Christi. My experience was significantly impacted by a series of service shortcomings and cleanliness issues, which were highly disappointing. Firstly, the cleanliness standards in my room were not up to the mark. After requesting room cleaning services, I noticed that basic tasks were neglected, most notably the trash cans which were not emptied. This oversight in maintaining basic hygiene standards is unacceptable and detracts significantly from the comfort and quality of the stay. Moreover, I have encountered considerable inconvenience regarding the handling of my tax-exempt status. Despite providing a hotel tax-exempt form at check-in, I have had to engage in two days of phone calls, continually being told that the removal of taxes cannot be processed until a manager approves it. This delay and lack of efficient service are both frustrating and unsatisfactory. These issues collectively made my stay at the Fairfield Inn and Suites Marriott in Corpus Christi far below the standards I expected from such a reputed brand. I hope this feedback is taken seriously and that immediate steps are taken to improve the service quality and cleanliness standards, ensuring that future guests do not face similar issues.

Very nice, will stay again

Nice and clean rooms