Apartamentos Parque del Sol

We stay here every year for 14 nights and never had an issue. Our power went off,we went to reception to report and electrician more or less followed us back. Sorted. No problem.

I can't recommend this hotel because of food poisoning from the hotel restaurant. The hotel claims it wasn't food poisoning, but that's not true. We got food poisoning after eating their food. They also claim that I did not complain when I was there, but that is also not true. I allready gave feedback both in writing and verbally straight to hotel when I was there. I didn't get any response to the written feedback and the reception didn't listen to what I said, but denied the possibility of food poisoning. The symptoms were food poisoning and we also went to the doctor and got confirmation. Bugs and cockroaches run around the food, so I'm not surprised at the lack of hygiene.

Food poisoning, spoiled food served, cockroaches, dirty floors and unfriendly service. We got a picnic box from the hotel's restaurant, which had e.g. bread. We got food poisoning from the bread with a lot of salad in between. The restaurant also had poor hygiene. The Food receptacles wobbled among the food and cockroaches were running around the food and on the walls of the restaurant. The food was also completely tasteless. On the first night, they charged more for drinks than what was on the list. After that, you had to use the calculator to calculate that the bill matches the ordered drinks. The hotel, of course, denied the possibility of food poisoning and did not take responsibility. We got rude answers. It wasn't a virus for us, because our children didn't get any symptoms. Also my symptoms started after I had ate hotel food. Our chldren didn't eat hotel food. The children were in really close contact with us. The floors and sheets were constantly dirty in the hotel room. They were not cleaned properly. The pool area is ok, but I didn't really get to enjoy my vacation when I got food poisoning.

Best apartments in Costa Adeje by a country mile, great location & also very close to the beach & shops, lovely rooms & pool area, staff are fantastic & can’t do enough for you, i wouldn’t stay anywhere else as it’s perfect all round, get it booked.

Let me start by saying on the whole this place is a good hotel. Amenities, food, pool, location etc all good. It’s just been very hot indeed in Tenerife and it did not have proper air conditioning, instead had fans on the ceiling. Honestly I struggled to sleep. So as much as I did like the hotel generally it was sooo hot at night.

Another wonderful stay at this hotel. We spent 3 weeks there including Xmas & the New year celebrations. The best part of this place is the staff. So friendly, efficient & hard-working. It would be unfair to praise particular members of the team, because they were all so good. Reception staff were so much fun as well as helpful. Dining room staff were just so smiley & welcoming despite their huge workload. Maids were excellent. Our maid kept the place spotlessly clean & (after the first night) realised that I was sleeping in the lounge on the sofa & made the bed up there every day. Great customer service! The food was very good. I never like going HB in Spain, because I find the food so bland, but I really can't complain. The only gripe I could have is that they appeared to throw away so much good food at the end of the meal! Free champagne & wine with our Christmas meal & New Year's dinner was a nice touch. Plus they even had a harpist entertain us! The pool is excellent & the jacuzzi was so good - just a shame we never went in there until we were nearing the end of our stay. Sunbeds were plentiful, even though the usual selfish ones placed towels over theirs well before they intended to use them. Oh to have the guts to throw them all into the pool!! Such a nice place to stay. Well situated & the apartments were more than just sufficient. We can't wait to go back. Thank you all at Parque del Sol.