Very good 👍
It is relatively cost-effective in Los Angeles.
And it's close to the shopping mall. It's very convenient for eating and shopping.
The mall has a festive atmosphere
Service: The service is also great. The lobby is very warm and the service is very considerate. Check-in is smooth.
The hotel offers an airport pick-up service, but it is recommended to call the front desk. Because the airport is small, the hotel shuttle does not always run between the airport and the hotel. The service is good, the room space is relatively large, but it seems that there is no bottled water in the room.
The environment is very good, hygienic and convenient. The service staff are very friendly. The reception staff also gave my son a set of train toys, which was very considerate, but we were just passing by for a trip, and we look forward to staying here next time we come to the beach.
108 reviews
3.5/5
Price from
CAD 102
per night
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It feels okay to go in the lobby 🈶️ Coffee is free to drink. The service attitude is very good. Breakfast is OK. Anyway, it’s enough to eat. But there is no toothbrush to bring your own. There are no slippers.
This was booked as part of our California road trip. We were able to book in early, which was a real plus, however we found the room to be very dark and it smelt damp. It was a good size and had a full size fridge. The carpets however were filthy!! We all had showers and within minutes of walking around barefoot our feet were black!! Our kids used the pool, which was fenced off in the middle of the car park. It had ample seating around it, but it certainly wasn’t the cleanest. The hot tub was green in colour. We had an issue with our sink, which made it unusable. It took 2 phone calls to reception to get this sorted. The hotel was well positioned for Newport and Huntington. It’s on a busy road, but there are good restaurants and shops around. I wouldn’t recommend this hotel. Its dated and needs a good clean.
Checking in in the middle of the night, there were people at the front desk, very touched, the room was very cold, and the air conditioner was not working at 32 degrees Celsius. The bath water is also very cold. Health is OK. At 9 o'clock in the morning, an aunt came in directly, saying that because her registration form was unoccupied in my room, is that my problem? In case you are in the bath or something, it is not embarrassing.
The location is convenient, shopping and eating are very close, the room is clean and tidy, and the service staff are warm and thoughtful. I will choose this hotel again next time. It was a very good experience
We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!
We recently stayed at the property after a two-year absence due to our disappointment with the former management team in general and with one of the front-desk managers in July 2022. We took the risk to stay again at the property mainly due to its great location, notably the nearby South Coast Plaza shopping malls and the Segerstrom Center for The Arts. We enjoyed our stay at the property. We were very happy with the new management team and their staff. Overall, they all appeared professional, courteous, and effective. We noted that the restaurant - especially the quality of the food - had been greatly improved: we had one of the best margaritas during our visit in southern California and that the housekeeping service was very good: always on time and responsive to our daily needs in a timely manner. In addition, we enjoyed the swimming pool; it seemed that there was a good team managing the pool: the temperature was perfect and the water was always clean.
Excellent
46 reviews
4.4/5
Price from
CAD 339
per night
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4.2/5
Very Good
CCamille JoyceService is nice and good. Just a bit of toiletries that I think they do not have. And it was just a bit scary because my first night someone is trying to open my door from the outside.
GGuest UserThe hotel is much better than expected, the facilities are complete and new, and the breakfast is good. Close to the high-speed port, convenient transportation. Stayed at night, the surrounding environment has not been seen, and did not care about taking pictures, so did not give full marks.
RRosie_AstroHere's a revised version for clarity:”We arrived late and needed an affordable and tidy place to stay due to an early start. Star Inn met those criteria perfectly. I was particularly impressed by the newly renovated bathroom and the cleanliness of the floors. The TV system was also up-to-date, which was a bonus. The next area for improvement could be the bedding, as it seemed worn and outdated. Updating this would likely improve your overall rating. Unfortunately, noise from the busy road and people walking loudly outside our room was beyond your control. The staff were very friendly and greeted us with a smile.”
GGuest UserClean, good manager attention, and the chief of the toilet, careful, friendly! .I have nothing to say bad ... Maybe the bathroom cups change them are without caps.. Accept your pet, there is a laundry.. and guards care for you
RRaynabooked this room for our vacation room was nice and clean, we ate out for breakfast but it was offered thru hotel the room was very spacious and comfortable, housekeeping kept us stocked with supplies toiletries,coffee, Garbage bags, clean towels etc we enjoyed our stay thank you!
GGlennRoom had no telephone, no hangers and 1 towel. Requested restock at front desk and was told I'd have to wait until the morning when hskpg arrived. Suggested that evenings they should stock themselves with anything a guest may need from hskpng. In general, stay was mediocre but has potential to be quite a good experience.
Hello everyone, Please do not stay at this hotel, it looks nice from the outside and pictures but once you check in an open the hotel door it smells horrible and smells of mold there was mold all over the room. The sheets still had someone else’s hair. When I tried to speak with Stew the hotel manager he just got upset. This kind of dealings is not what you’d want to deal with. Stay away. I would have not even rated it a 1 star but you have to rate.
XXIAOFENGI overslept for 2 days and didn’t eat breakfast. The hygiene is good, the room is quite big, and the sheets and quilts were changed the next morning.
GGuest UserThis place needs to be shut down. I think they are paying people for positive reviews. I stayed here a few years ago and it was not this bad. When I tried to contact corporate both numbers listed online did not work. There were roaches and some kind of jumping bug I’ve never seen before. The older female that checked me in was rude. I asked to check in early and she said nothing was available. When I said that I’d like to cancel there was a room available. There was a bug on the sheet on the bed and when I asked housekeeping to change it she just gave me a look and seemed like she didn’t speak English. I went to take the sheets off and underneath there was a bunch of food and trash. A different housekeeper came and changed the mattress cover and sheets but there were so many roaches. I think they kind of pick who gets there nice rooms and who gets the bad rooms because it is a huge place. I think there are three or four separate buildings. If you stay here make sure to shake all your things out and disinfect everything. I can’t imagine how many homes have been infested from this place. I cancelled the rest of my reservation and it took a long time to get the refund. Even if you are desperate do not stay here. Sleep in your car. Jail is probably more clean.
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