The food was hot, even if it was a limited selection and drinks were cold. The room was big and spacious, there were filthy handprints all over the walls, stains on sofa and defintely a little tlc needed. The heated pool was great. Most of the staff, outside of the resturant , are unfriendly bordering on rude unless you were French. Pool bar opened late everyday which considering it started later than every other hotel we've been too is bad, made worse that the bar staff kept disappearing only reappearing when a big enough queue had built. The show bar was closed early as well, meaning even less access to what we've already paid for. We were lied to by staff about being fully booked, lied to about access to all inclusive after 12 when we had to check out, originally told we would keep all inclusive then when it comes to it we're told no, no way. After challenging it they eventually told us it was €10 per person. It seems like every thing was too much trouble for them, attitudes of reception staff woefully inadequate. The manager that came to speak with us thinks we're ignorant british and talking down to us, couldn't have been more condescending if he'd tried. Overall a shallow hotel, looks good on the outside but lacking inside.