Guest User
May 23, 2024
Hotel is terrible, it’s so run down tired and old. Shower had mould in it, old food stuck to wall and sofa. Light fittings having off the wall, window fell off when trying to open.. I read bad reviews before going and tried to ignore it and go with an open mind , and I’ve never wrote a review in my life. But this 100% warrants this review. The food, I cannot understand how it passes food safety regulations as everything is cold, I’m sure a lot of people get food poisoning for this reason alone! The pool bar food is left cold and uncovered bugs all round it, ants in the room over the kitchen worktops. I don’t know what the cleaners do for we only ever had our beds made and rubbish bin emptied. I took my own teabags had about 80 in a clear plastic bag and used 2. They were took from my room because they left me one teabag. I would understand if they all were missing I would have doubted myself that I misplaced them but to leave me one. How dare any one take anything from anyone’s rooms. When I took it to reception they said they would phone the maids and they did and came back to me saying nobody took them and it was a strange thing for someone to take. Yeah and who is gunna admit to that. Because of the mould in our shower I bathed my kids in their nans room as she had a bath and that was the worst thing for my child as she was bathing with bugs. The photos online of this hotel look amazing and the cameraman has done a good job advertising it, and it’s nothing like the photos. Very very underwhelming. Beds are like sleeping on concrete slabs. Everyone says you will find something to eat, there’s something for everyone. Yes you will find something but that’s not to say it will be nice. It’s stone cold, disgusting. Lacks flavour and seasoning. My 4 year old lived on chips and cucumber for a week unless we ate out. She wouldn’t touch the nuggets pizza or pasta. I mean what kid doesn’t like nuggets. It’s horrendous. Do not waste your money! I booked flights after 4days to come home early. Pool is absolutely Baltic my kids lips turned blue, I’ve never been on holiday and not spent everyday in the pool. Well this one was different. The restaurant chairs are older than my great nan, and she could probably stand better than they do. Cocktails are disgusting, out of a pump, staff are miserable and hotel needs shutting down. Please please please do not waste your money. There’s nothing at all around the hotel for the kids,