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Aparthotel Adagio la Defense le Parc

Aparthotel Adagio la Defense le Parc

3.8/529 Reviews
La Defense
Having stayed at this property the previous month, we were looking forward to our return. We had requested a room at the rear of the property for this visit which was duly allocated. Unfortunately there was no kettle which was rectified within the day, additionally the toilet also sprung a leak. Again this issue was dealt with quickly and efficiently. The patio of the apartment was unfortunately very untidy. Although we encountered a few problems, we had an enjoyable stay and cannot sing the praises of the staff - Friendly, helpful and very apologetic for our problems. Additionally, we emailed to raise awareness of the problems mentioned, within days we had a call from the manager who was sympathetic, apologetic and understanding. We would highly recommend this property, we will return Many thanks.
Aparthotel Adagio la Defense Courbevoie

Aparthotel Adagio la Defense Courbevoie

4/547 Reviews
La Defense
1) We had trouble with our flight into Paris and were at serious risk of losing an entire day. We had paid in full several months in advance, yet when we sent the hotel a message informing them of our difficulties and anticipated late arrival their response was if we failed to checkin by noon the next day we would lose the reservation. This in spite of completely paying in advance for a week's stay and completing online checkin. What's the purpose of advanced checkin and paying in advance? 2) The hot water failed for a day. Hotels should have onsite engineering or have on contract engineering staff for repairs. 3) The rooms are not cleaned by housekeeping. Now I can understand certain health precautions limiting the cleaning, perhaps every second day. But this isn't the case, the hotel will arrange housekeeping, for an 18 euro fee per cleaning. However, the room does come with a vaccum cleaner and fresh towels are available upon request at the front desk. 4) The rooms are clean, but the hallway rugs are filthy. Otherwise, the establishment is a convenient 15 minute walk to La Defense Esplanade Metro (slightly less convent to La Defense RER). For shopping here is a Intermarche literally next door. It is in a quiet location.

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