We booked 3 nights in a Junior Suite and had high expectations; the location was great, however the reat below average. The junior suite needes an upgrade, despite being spacy with a great view of the Covadonga Basilica, bathroom was small and the amenities nit worth 4 stars. There was not enough shampoo/gel for 2 showers same day. Wallpaper and carpet in the room needed change. The hotel has laundry service, however does not advertise same. Price is reasonable though. One must prebook breakfast slit evening before due to covid-not convenient at all. Ensure you get to breakfast early, as you end up spending a lot of time queuing, as they serve hot items by the plate. We tried both early (7:15) and late (10:15). Late breakfast was a disaster; many items were missing and only 2 staff to serve everything (1 staff member was rude and lazy, the other friendly but stresses as he had to do the job for both). We had dinner (from the bar menu) one evening - don't bother dining at the hotel. Quality and taste (or should I say lack of same) were bad. The hotel employs young people, however most lack experience which show. Also note not a lot of the staff speak English and basic service and service skills (I know as I have been working in hotels myself) All in all great location but bad service and outdated amenities and food.
Very Good
56 Reviews