Hotels Near Eventos el jardín in Coyuca de Benitez

Good location, good service, excellent price

EXCELENTE SERVICIO DEL PERDONAL Y TODO MUY LIMPIO . Las habitaciones muy amplias la vista al mar hermosa . La comida muy rica y mucha variedad, el bar todo muy bien en el mar excelente servicio de meseros muy atentos

The food is delicious and the staff very friendly

This hotel is a shit, the photos you have on your page and apps, are two years ago. We were just in Family this weekend Thursday 25 May of this present and the asshole gardens, the room with animals(cucarachas) the bathroom don't deliver it as they say on the disinfected photo, don't give you control for air conditioning, The beds nothing to see on the photos are a fool or want to sleep in them, they don't change the shoes and the cobby put them again, TV is of the oldest, they don't give you the key to the wifi, the phone never had line, You must put soaps and shampoo, well because they only put you two small for the two days you reserve and the shampoo half likewise they didn't put me another on the second day. The hotel is very comfortable and very comfortable.

I very rarely write a review but felt like I needed to with this hotel. This hotel has nice rooms and pool areas and good location on the beach, but would not recommend for couples or single or business travelers. At least 80% of the guests were families. The hotel has some really frustrating things that make the stay a lot less enjoyable than it should be. 1. Check-in - waited 20 mins to check-in even though we were the 1st people in the Queue and there were only 1 other couple checking in . There seemed to be 3 staff moving between the front counter and back office but no one made eye contact or acknowledged you. I felt a bit invisible. Not a nice first impression. 2. Breakfast. Chaotic. Included in the room rate and its a buffet. Arrived 0930 and waited 30 mins to get in as it was so busy. Had to linger around the entrance and wait to your name was shouted out to go in. The staff at the entrance were nice and cope well under the pressure of all the hungry guests waiting to get in. There is other staff standing around by the entrance and reception area - but just observing and not actually doing anything to make the guest experience any better - strange. In the breakfast restaurant it will full of families and kids. Really noisy and cramped and to make it even more noise there is music playing and TV's on the wall. What should be a nice relaxing breakfast is a stressful experience. There is a queue for each buffet station. We never had the cooked breakfast as the queue was too long to wait for. Got out of bed 90 mins earlier to avoid have the same breakfast experience again the next day (0800). The breakfast restaurant is way too small to cope with the amount of guests - I presume this is a daily experience. The space needs to be expanded. 3. Pool areas. There is a family pool where people save beds very early in the morning - you will need be to be up early to get a sunbed here. The adult pool is really nice however 3 annoying things which make relaxing by the pool a really un-relaxing experience. Music - high energy music blasting out of a low-quality crackly low-quality speaker which sounded terrible. It was obvious no one was enjoying the music and does not create a chilled relaxing vibe. I can't understand why the hotel management cannot see this? The sun loungers away from the pools and on the grass are all fixed upright with wooden blocks so you cannot lay them flat. I have never seen this in any hotel worldwide - I cant understand why a hotel would do that unless its to make them look better in photography? It is certainly not in the best interests of the guests. There was a waiter that would take drinks orders for you but he never approached us or made eye contact in the 2 days we were there. It seems like to you have get his attention or approach him when you see him. There was only 1 barman working hard at the pool bar and always people waiting to order - so didn't bother as it seems like it was going to be a long wait. Other s

The Covid-19 pandemic has really hit Acapulco HARD! Additionally, the recent earthquake didn't help hotels in the area either. But, guest looking to book this hotel should know a few things. I was willing to let a lot of things go that would normally concern me about a hotel. But..... First: This hotel has not been updated at all since it was built. There were only 2 (2-pronged) outlets in the room. If you had a computer to charge/use - you were out of luck. The plumbing fixtures appear to be original to when the building was built. If you had children - it would be very easy for them to scald themselves while taking a shower. The toilet is updated and very noisy. It could wake the dead. The wifi works sufficiently as this room was right outside the repeater which is clearly visible from the hallway. And, the AC worked too. Second: The room looked and felt dirty after seeing mold growing on the ceiling of the bathroom and shower curtain; you start to notice all the things that needed to be addressed/cleaned. The sink was intended to be ”under mount” but appears to be cemented in place. The sliding patio door had a huge crack in it (I assume after the earthquake) Third: EVERY SINGLE HOTEL in a tropical area should supply their guests with ICE! This hotel charges $20 pesos for ice. It's a small amount; but, given all the other crummy elements you put up with staying at this hotel - - it is the least they could do for their guests. I spoke with the manager to let him know that other hotels in Acapulco have ice machines and provide that ice to their guests as part of their room rates. He re-stated the hotel policy (absolutely useless!) FINALLY: there are 2 elevators for a 22 story tower hotel. That is not sufficient. Additionally, they appeared to be mal-functioning. When you would press the PB button - every floor below you would light up. The elevator would stop on all floors below you and no one was waiting to get on. The floor of the elevator was never even with the floor it stopped on. I tripped a few times. Getting on these elevators after a earthquake was SCARY to say the least. The location of this hotel is the only reason why I booked this location. I had nicer hotels that were less expensive that I could have stayed at - but chose this one because of the location. It is safe to say, I would never stay here again - under the current management and without a complete/full renovation.