Dreams Cozumel Cape Resort & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cozumel

Dreams Cozumel Cape Resort & Spa

Health Protected
Carr. Costera Sur KM 12.9, Zona Hotelera Sur, Cozumel, Quintana Roo 77600, Mexico
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With a stay at Dreams Cozumel Cape Resort & Spa - All Inclusive in Cozumel, you'll be a 4-minute walk from Paradise Beach and within a 5-minute drive of Mr. Sancho's Beach Club. This upscale resort is 1.1 mi (1.7 km) from Playa Mia Grand Beach and Water Park and 2 mi (3.3 km) from Nachi Cocom Beach Club & Water Sport Center.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 62 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomParkingFreeBar
All Amenities
Surroundings
Airport: Cozumel International Airport
(15.8 km)
Landmarks: Dive House
(220m)
Landmarks: Ocean Beach Cozumel
(550m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Junior Suite, 2 Double Beds, Pool View (Preferred Club)
2

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Hair Conditioner
Shampoo
Room Details
Check Availability
Junior Suite, 1 King Bed (Preferred Club)
1

Junior Suite, 1 King Bed (Preferred Club)

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Hair Dryer
Room Details
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Family Suite (Preferred Club)
1

Family Suite (Preferred Club)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Preferred Club Junior Suite Beach Front Swim Out King
3

Preferred Club Junior Suite Beach Front Swim Out King

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Hair Conditioner
Room Details
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Preferred Club Junior Suite Ocean View King
3

Preferred Club Junior Suite Ocean View King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Hair Conditioner
Room Details
Check Availability
Junior Suite, 1 King Bed, Oceanfront (Preferred Club)
3

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Hair Conditioner
Room Details
Check Availability
Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)
4

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Hair Conditioner
Shampoo
Room Details
Check Availability
Preferred Club Junior Suite Pool View King
4

Preferred Club Junior Suite Pool View King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Hair Conditioner
Shampoo
Room Details
Check Availability
Preferred Club Junior Suite Tropical View Double Beds
2

Preferred Club Junior Suite Tropical View Double Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)
3

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
Sea View
Room Details
Check Availability
Junior Suite, 2 Double Beds, Ocean View (Preferred Club)
3

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Hair Conditioner
Room Details
Check Availability
Preferred Club Junior Suite Ocean Front-Double Bed
3

Preferred Club Junior Suite Ocean Front-Double Bed

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)
2

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Guest Room
3

Guest Room

1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
Preferred Club Junior King Suite
4

Preferred Club Junior King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
Check Availability
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Guest Reviews(62)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Guest User
May 31, 2024
I cannot recommend the resort enough. We got a private pool and ocean view and everything was perfect. The food and drinks were literally endless and delicious. So many options for entertainment and dining. Activity’s all day long at all of the resorts (all inclusive of course). Everywhere on the resort is “instagram worthy” truly breathtaking beauty. They helped organize any off resort activities or rides. Room service and house keeping was daily and would supply anything you asked. The resort felt especially magical and it’s largely due to the staff, I have never experienced such amazing customer service. Anything you will ever need is always available through the many staff members. For our trip we had multiple stand outs especially Manuel, Mario and Adrian and the rest of their team. We can’t wait to come back might end up staying forever 🤣
Guest User
June 1, 2024
I have been a repeat guest to the secrets Cozumel resort of 4 times and previously really enjoyed it but will not return after this weekend. The Dreams is the family friendly "Preferred" resort out of the Hyatt/AMR resorts so. Since we now have a child we booked for a weekend trip in Cozumel. The room and view was great. We had a swim out room right at the beach front and this was the only saving grace to the vacation. Housekeeping, room service and wait staff are overworked and poorly managed. They all seem tired & grumpy and that leads to poor quality service. The food quality is mediocre but we did not go hungry, this is not a foodie hotel. Avoid the pizza place as it is marginal quality pizza and it takes forever to get it to you. Room service brought our order but had missing items multiple times and just said "it will take long to have the missing item delivered". The main pool was hazy all the time and pretty packed but also has no beach views. Since we had access to SunScape resort we spent more time at the SunScape pool which seemed cleaner and less crowded. The beach had sargassum (not a huge amount compared to the mainland) and instead of taking off the beach they moved it to a side right in front of the preferred area and the restaurants. At times it created an unpleasant aroma when out on the beach or sitting at a restaurant. I would not recommend these hotels (Dreams/SunScape/Secrets) anymore.
Guest User
June 3, 2024
Fue la primera vez que visito hoteles de esta cadena y me voy satisfecho con el servicio, la comida y bebidas son realmente buenos y algo que aprecio mucho es que nos permitieron estar en el hotel hasta las 3 pm después de entregar la habitación, ya que nuestro vuelo salía por la noche
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Guest User
June 1, 2024
Nos quedamos en una habitación swim out beach front y eso fue la razón que disfruté las vacaciones. La calidad comida es mediocre pero comestible. El servicio fue pésimo, con meseros groseros y apurados. No tiene buena organización ni gerencia. Hay empleados que trabajan mucho y son atentos pero muchos más que solo están platicando sin trabajar. No podría recomendar el hotel y no planeo regresar.
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Guest User
June 1, 2024
I will never return here. I could list a bunch but the biggest was the selection of dining, the actual food and the amenities.
Phoebe
March 4, 2024
There was a run on beach chairs every morning, seemingly before 6am. It was really stressful. If you didn’t get up before dawn, it was hard to find a place. I’m fairly sure I got food poisoning from the breakfast buffet. I was extremely ill for about 16 hours. It was often difficult to figure things out. Guest were more helpful than staff in a lot of cases. The property was nice enough and we appreciated the access to Sunscape and Secrets.
Joseph
March 1, 2024
Clean and safe place
Robin
February 29, 2024
Beach service is great! Wish they would've had more evening activities and or shows besides karaoke!!
Guest User
May 27, 2024
Dreams was fabulous! The food selection was diverse and even the buffets were excellent. None of the food was bland or cold. Everything was hot and fresh. We had an ocean view swim out room, which was amazing! I will definitely book the same accommodations on future trips. The beds were so comfortable, I didn't miss home at all. We slept soundly every night. The only bad thing I can say was that you could hear every conversation in the halls as if they were happening inside your room.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 10:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2022
  • Renovated: 2022
  • Number of Rooms: 165
With a stay at Dreams Cozumel Cape Resort & Spa - All Inclusive in Cozumel, you'll be a 4-minute walk from Paradise Beach and within a 5-minute drive of Mr. Sancho's Beach Club. This upscale resort is 1.1 mi (1.7 km) from Playa Mia Grand Beach and Water Park and 2 mi (3.3 km) from Nachi Cocom Beach Club & Water Sport Center.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 154 individually decorated guestrooms, featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportCozumel International Airport
Distance to Airport15.84KM
Average Price FromCAD577
Hotel Star Rating4