Isle of Mull Hotel and Spa

We stayed here as a group of 15 for the MG Owners Club Northern Ireland for 3 nights. The rooms were modern & very good - comfy beds, good bathrooms with loch views. The tea & coffee was the best selection I have seen - fresh ground coffee, 3 types of tea. Plus a selection of Tunnocks goodies. We had group meals, which everyone enjoyed & were of a very high standard. A special shout out to Reme & Raz who manage the restaurant - nothing was too much trouble - they were very professional yet friendly & great fun. A first class team. The breakfast was good, with fresh fruit salad & hot choices to suit all, including yummy French Toast. Car parking was excellent. Several of the group enjoyed the pool, sauna & jacuzzi facilities & were impressed. All in all, I would highly recommend Isle of Mull Hotel

Just stayed at the Isle of Mull hotel and spa. What an amazing place. The room was amazing, the staff were amazing and the view … omg it was really something else. My wife booked last minute for my birthday and I am so pleased she did. The hotel bent over backwards to ensure that we had the most amazing time. We also booked the wilderness deck. That too was so lovely. Thank you so much. We will be back.

Very good service from friendly, professional staff. Very tasty breakfast options and dinner on both nights excellent. Comfortable and very clean well appointed room.

We had a fantastic time here. At check in there was an issue with the Spa transferring to a new software system, but the issue was resolved quickly. The staff were friendly and professional and had a great sense of humor. Our room, though slightly out dated however was fine. We had a dripping shower our second and last night. Reported to the front desk. They were quick to ask if we were staying longer, and that maintenance would fix it right away. The meal at the hotel,while on the pricey side was pretty good, especially with a view of the water. There are pubs and cafes down towards the ferry if you are concerned about price. There are busses nearby to take you to Tobermory or Fionnphort. The only real down side was no evening swim or hot tub after a day of hiking. Spa closes at 7pm. Over all quite enjoyable time.

The staff are friendly, but many struggle to speak and comprehend English well, and as such create a poor customer experience from the start. They are friendly but clearly very poorly trained. Room walls are very thin, can hear other guests TV even with the volume down. On the lower floor the ceiling creaks every time someone walks across it, which was loud enough to wake me up. Asked for ear plugs, but reception didn't have any.Receptionist told me noise complaints are quite a regular occurence. Turned away from the restaurant being told its fully booked while only about 1/3 full, yet i could sit on the other side of the wall to it, and have a bar meal from the same kitchen. The shower is good but the bathroom is small, and the bedroom is also small. There is barely enough room to get between the chair and desk to sit in and do any work. Was hoping to get a morning swim in before work each day, but the pool doesn't open until 9am, and is only open until 6pm in the evening. It is not a luxury hotel, It is a barely average hotel claiming to be luxury.

Modern, clean and in a great location. Staff are really smartly presented and professional. Food was really nice although quite pricey, the wine list is very expensive. Out room was very welcoming and it's so peaceful, I had 2 great sleeps on the super comfy matress. They add a service charge to your restaurant bill, which when I queried it was told its optional. I spoke to a member of staff who told me they very rarely ever see the tips, so the hotel seems to be cashing in on this.. The pool is used by the Island community, so don't go thinking your going for a chilled break as its likely to be hiding school swimming lessons with one short lane roped off for guests. The sauna , hot tub, etc also is not availble to residence unless you fork out £25 per person per day to use it.. it's basically a Scam... its not a spa hotel... We got it as an Itison deal, £259 for 2 nights, bed and breakfast with one night's £60 meal allowance. Once I found out about the Spa scam, we decided not to spend anymore money in the hotel, so we didn't go for facials, massages etc. Bought our own Alcoholic drinks elsewhere. By scamming the Spa they probably lost out on our expenditure..

We stayed at the hotel for two nights and it worked out brilliantly for us. It is right next to the ferry terminal at Craignure and was the ideal base for our travels around the island, which included climbing Ben More. The hotel is lovely, the staff very friendly and helpful. It is well run, they were in touch with us all the time to make sure everything was okay with our stay. We upgraded to a room with a sea view and so glad we did, with access to the Driftwood Spa facilities (including the hot tub) to help us recover after our climb and we were lucky enough (in April) to see beautiful sunrises over the water. The room was spacious, very clean and comfortable. The shower was great, hot and strong. We dined both nights in the Oran Na Mara restaurant and the food was delicious. The hake, chicken, steak and accompanying vegetables were all cooked to perfection. There was a wide choice of wines & spirits available both in restaurant and bar. The chilled prosecco was a particular favourite. The breakfast was excellent, with continental options from 7.00am and a hot cooked breakfast available from 7.30am. The staff in the restaurant & bar were really friendly, attentive and there was always someone on hand to make sure you were being looked after and enjoyed what you were having. The caramel logs, teacakes and bags of pretzels in our room went down well too with the tea / coffee facilities. The views over the water are naturally beautiful, there are walks down to the shore and a lot of creative thought has been put into them. While there was still a chill in the air in the evening, the hotel is set up to be a wonderful place to sit outside and enjoy long, hot summer nights. The staff in reception looked after us too, taking care of all aspects of our stay. In hindsight we should have spent one more night at the hotel, so we could have fitted in a trip over to Iona, but it gives us an excuse to come back. There are many passing places on the roads around Mull and we are so glad we did not pass this place. You can see it in the smiles of the staff, you can hear it when they say ‘you’re welcome’.

Great location close to the ferry terminal , first time in staying here and we where extremely happy with everything, we will jump at the chance to stay here again.

The paid partnerships are so out of date. Earn your status the proper way. There's no need to buy likes. Do it the proper way, merit and customer service. Don't be lazy, do it the proper way, let the premises and staff earn your crown. Let's get back to basics.