Dalesgate Hotel - Self Check IN

Make sure you receive the code for entry BEFORE you arrive. I didn’t receive it! Called the 0800 number and eventually got access. The hotel and room is very dated, it felt like going back to the 70’s. I could not stand properly up to urinate in the toilet the space was so tight. Bed creaked when you sat/laid on it. On a more positive note, the breakfast choice is superb. My partner had a full English breakfast, it looked delicious. I had a continental breakfast. Excellent! Not worth £80 stay for 1 night.

When i first arrived at Dalesgate hotel staff seemed nice and pleasant but halfway through my stay thinngs changed and i felt i was no longer welcome and felt really uncomfortable with a stabbing feeling in my chest when walking around the place due to a sudden unfriendly vibe and animosity. Ive also a little Yorkshire terrior who also changed as he felt the atmosphere change around me and was suddenly scared and fearful of the staff. He would often lick his lips in fear and cling tight to me and would tough my face in fear he also felt the sudden bad atmosphere. On 4 occasions i was cold as they was no heating on a night and when i first arrived no problem would turn it on but halfway through my stay they said if my room temperature was hotter than outside i wouldn't feel any heat from my radiator which is rubbish as when its on u feel it as it was funny after the upset on asking it suddenly turned on in full ! This started to happen regularly and 1 manager as they where 3 said if yr not happy with no heating go bye a heater!!! .Thats the hotel job im the paying guest been there for 4 weeks,i pay there wages and its in with the cost. After having word's and telling him straight to so his job correctly i left. Wouldnt recommend as they tell u to buy yr own heater! Also i was refused room service and left till last and when yr paying £74.00 to £180.20 u want it right.

Only a couple of things that let it down 1, was the personal greeting when arriving which did not take place on this visit ( has taken place in the past). 2, Needed the bar open or requested when we came back from the event that we attended , for a nightcap. Otherwise it meet my requirements and I will visit again when in the area if someone answers the PHONE ( the main drawback). Hence only 4stars.

Excellent friendly hotel, great value for money, great breakfast. Everything as described and you get what you pay for. Easy to check-in. Large car park, CCTV all around, felt safe.

The hotel was ok until i found a dirty sock under the shelving in my rooom , so i checked the bed to.make sure it had been changed yes it had, but the sheet protector was not clean had hairs on it so i put it on the floor,but when i spoke in the morning to a member of staff she sorted the room , the choice of breakfasts was good ,service was good

This place has very poor facility, the building is so old and out dated, there is nothing around this area and is located by the main road (so it is noisy). There is no one at the hotel during the prime check-in time, everything and everyone is virtual. I won't call this a hotel or a B&B.

Nervous about relying on an entry code but it all worked. Our room was at the top of the house under the eaves and there was very little headroom for a person of 6ft 4ins. Had there been a receptionist we would have requested a different room. Breakfast was excellent.

Comfy bed, big TV, parking at the back and fantastic breakfast with friendly staff.