Baymont by Wyndham Crestview

We were here two years ago and it was great. This time, it was disgusting. We're not terribly picky travellers, but we do have minimum standards expectations of a large-name chain like Wyndham. We asked for our money back and Wyndham only will give us 6000 Wyndham points, worth $20 in gift cards to places we don't shop at. So, obviously Wyndham doesn't care. The marquee says' newly renovated. Does this sound renovated to you?: The toilet was leaking at the base, so there was a puddle on the floor. They gave us a towel to put around the toilet, that was their solution. The ice maker was broken, the coffeemaker was not stocked with anything, not even cups. The room stank like dirty feet, not musty, but literally high-schooler's athletic wear; I had to wonder if the room had even been cleaned at that point. We had to ask for an air-spray and leave the door open to tolerate the odor, so it was freezing cold in our room (cool rainy spring day in Florida). There was mold around the toilet from the constant water, dirt smears on the walls, peeling paint on the exterior, mismatched paint on the door (like they couldn't even paint the whole door, just splotches). There were blood stains on my son's bed sheets. The front staff was completely apathetic to the problems. We had photo evidence of all this, and still Wyndham thinks 6k POINTS is adequate compensation. There are lots of hotels in Crestview to choose from, avoid this one at all costs.

Everything was nice, staff really helpful, and location was perfect near exit and easy access to everything in town. Could enjoy pool outside and checkin was quite easy and fast. Definitely will stay again if back in town.

DO NOT!!!!!!!! Book this Hotel! Nastiest Hotel I have Seen. We Checked into the Hotel and before we packed our bags, we went down to the front desk and Canceled the room. Bed Bug Tracks in the mattress and dirt all over the floor. Light in sink area did not work. Booked with Wyndham Rewards points and they just don't care about the cleanness of the Hotels using there brand and would not refund me my points. Stayed at the Hampton Inn across the street. Wonderful and Clean.

There were roaches no phones n the rooms hair n the tub nd sink the sheets were dirty

Our room was large and overall clean, staff was friendly and helpful. Would recommend and would stay here again.

Our first room had mold on the curtains and smelled bad. They gave us a different room. The rooms smelled musty. The table in the second room had mildew on the side. The bathroom floor didn’t look the cleanest and it had a pest control sticky trap beside the toilet.

The property was not the one advertised. It was old, rundown, ice machine was broken, smelly even by being non smoking. It was a disappointment.

Terrible! The carpet in my room was wet. Towels were dirty, bathroom needs a complete restoration.