Best Hotels near The Mall at Cribbs Causeway, Cribbs Causeway

It happened that I went to find friends during the Spring Festival and stayed in this motel. This is the first time I live in a motel, it feels great and convenient, there is free parking, the decoration is also very new, and the service industry is very good. The American restaurant downstairs is also delicious.

We returned to Berwick the second year in a row for afternoon tea for my mother’s birthday as we had such a nice time last year. It didn’t disappoint - delicious sandwiches with lovely thick slices of salmon and beef, and the cakes/desserts were equally delicious and varied. We had 3 generations in our group of 10 so the atmospheric wooden panelled lounge was perfect to accommodate (and contain!) young and old. The late afternoon sun gave the perfect setting for a mooch around the beautiful gardens to finish it off. As per last year, all of the staff we encountered went out of their way to be friendly and helpful - I was very impressed and it was the “icing on the cake”. Worth mentioning also that we had a combination of fussy child eaters and gluten free which we had informed the staff about beforehand and they couldn’t have been more accommodating making little tweaks so everyone could enjoy the food.

I always title my reviews “THE GOOD BAD AND THE UGLY” as all three have a meaning read my previous reviews. To stat I rate our experience very good all but a nasty experience I will go onto later? THE GOOD Good size bedroom large king bed (two singles pushed together)lovey soft sheets comfortable pillow’s,super raindrop shower. Large good buffet style breakfast fruit JUICE great coffee. THE BAD Drinks expensive £11.00 for two beers 👎Dinner expensive partners food cold people receiving food before us ordering after us👎Luckily we had a £50.00 dinner credit which was needed 👍 You have a small motion sensor light in the toilet so when you move it switches on but this seemed to come on regularly during the night which was irritating😡without any motion? THE UGLY Now this is where it gets serious☝️ I had a nasty accident in which I cut my finger badly in a drill hole cut into my bedside drawer? The photo’s show the poor design on the bedside drawer front in which you have to push your finger into a neatly cut hole to pull out the drawer how bizarre? On doing this the drawer stuck and I badly cut my finger on the sharp drill hole edge☝️ This was reported to the duty manager and noted in the accident report book and I have reported this to the customer relations department in which I await a reply. Moving on from this I would go back to Village hotels using a Buy A Gift voucher which makes it a good deal but WARNING be careful where you stick your finger☝️

In all honesty when I booked this hotel I didn’t expect much. I was looking for somewhere to lay my head off the M5 before travelling to wales in the morning. For £80 (which was very reasonable for a Saturday night and comparative to other hotels in the area) I thought I’d take a chance. Easily better than a travel lodge or holiday inn - very tastefully decorated, warm and clean. Two small issues: we arrived after 10pm & as they do not operate 24hr checkin the place was locked down like fort knots (reassuring but irritating) and the black sheep was closed. I had rang earlier in the day and sent an email but had no response/reply however I had luckily found in the small print of booking.com about checking in over the road at the Aztec - this was pain free and the receptionist very helpful! Secondly, it is quite noising on the hallway - more at fault of our unfortunate neighbours being rowdy although road noise is minimal. Would recommend bringing ear plugs to be on the safe side if a light sleeper but otherwise spot on and still 5* based on price!

Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant.

Comfy well cleaned room and bathroom. Lacks a fridge which would have been welcome. Decent gym and the swimming pool is a great way to stay active away from home. Staff all good and seem well trained and personable Restaurant is poor for choice, quality and expensive- just parted with nearly £6 for a pint followed by £17 for a risotto which had nearly zero flavour served so fast it must’ve been microwaved. Breakfasts are good with decent hot and cold choice

The room is small but very warm. The breakfast is plentiful and the staff is in place. Convenient transportation, moderate price and free parking. Come back next time. Have a feeling of home.