I’ve stayed at several super 8 motels in the past year and the others have all been pleasant experiences. This location, however, was an absolute nightmare. They gave away my room when I failed to arrive before midnight on the night I had booked (even though I had spoken to them on the phone the night before, alerting them that I would be getting in late). They refused to refund me any of the $150 I had paid. The staff were not helpful, only offering to allow me to book me a new room for that night for an additional $100 charge. When I arrived, I was left waiting at the front desk for ~20 minutes before a member of the staff greeted me, and the lobby and hallways reeked of cigarette smoke. I’d driven 9 hours to get here from out-of-state, had nowhere else to stay, and didn’t have an additional $100 on top of the $150 they’d already charged. I ended up having to sleep in my car in 40-degree weather.