back door that was next to our room had lost its device so it SLAMMED so hard our room trembled. It happened repeatedly and I thought perhaps someone was blasting in the parking lot but when I went to the desk to check out whether we were in a potentially hazardous situation the staff knew nothing about it. The next morning when loading out the car, I realized what it was and reported it to the desk. The Handyman was also sitting at the desk drinking coffee and he shrugged it off as he knew it wasn't working