Armoni Inn and Suites

Excellent service

Stayed over the weekend and the service was by far the worst I’ve ever experience. Let’s first start with, The front desk agents. Their attitude and inability to compromise their mess ups was ridiculous. The elevator went down and their solution was to move my family from the second floor, to the third floor. Common sense says, we have 300 rooms, with maybe 12 guests if that. Why not move us to the first floor, considering my wife is handicapped and has troubles with stairs?!? Bunch of clowns and Absolute ******. Secondly, the room keys failed to let us in the facility not once, not twice, but three times. Such a joke. Not one soda machine in the facility worked. The room I originally booked, showed a couch, with a full kitchen, dinning table w/ chairs. When we walked in the room, we had nothing of what they advertised. Their excuse was they changed their room arrangements 6months ago! That seems a little like false advertising since I purchased back in May. Their solution to the whole situation was a 15% refund. WHACK!! Ohh, we didn’t get shower towels, we were given face rags, represented as a towel. Never seen such a small shower towel????? Taking a shower was quit the time, felt like you were in a ******* house with how the light would just flicker. Hope you don’t have epilepsy. The last thing I will say is that they advertised a full restaurant and a gym. Can you imagine what was wrong with them? You guessed it right, they weren’t operational. The only thing that seemed decent and clean was the pool. I guess the light at the end of our tunnel was very small.

Got a king room for my boyfriend and I for the weekend for 3 nights. They originally provided us with a room with 2 king beds, which I had them fix because we only needed 1. Also, that first room had no smoke detector, just a bunch of wires sticking out of the hole in the ceiling where one should be. The bed was okay, but could’ve been better. During our 3 night stay, we didn’t receive room service once. Never even stopped to provide us with fresh towels. Our room key stopped working one day and we had to go to the front desk to get a new one. Barely had any hot water during our showers. Toilet was extremely loud when flushing. Water pressure was through the roof, which was good for the shower, but terrible for the sink because when we turned the faucet on, we sprayed water everywhere in the bathroom. Restaurant was closed, which isn’t terrible considering we had an awesome Italian restaurant across the street. Elevators were broken which ****** since we were on the top floor and had to use the stairwell multiple times a day. Overall, a below average stay and we probably won’t be coming back again.

Everything at this place was broken, dirty or generally run down. No elevator for a room on the third floor. Exterior doors to the parking lot didn't lock when they should've. I saw one person working there—it looked abandoned on checkin.

Not hot water in the bathroom

Was Shakey at best