Holiday Inn Express London - Croydon Guest Reviews
4.3/5
Very Good
98 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(98)
Positive reviews(39)
Reviews with photos/video(7)
Clean and tidy(11)
Friendly staff(9)
Delicious breakfast(7)
Awesome stay(6)
Awesome rooms(6)
Convenient location(5)
TheJamilis29
Accessible Room With Double Bed
Stayed in Feb 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 27, 2025
We are given a nice and comfortable room, all the staff were friendly and nice most especially mr. ruel and ms. adrien in the pantry area. They were so helpful and always making sure we are okay and happy with our stay. No doubt, we will comeback again. Thank you holiday inn express in croydon for the wonderful stay.
nikkigirlll
Accessible Room With Double Bed
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The breakfast was decent, and the staff were friendly.
If you’re in a rush, you can grab-and-go pastries and hot drinks (coffee, tea, juice, and hot chocolate).
Fatima Mamangun
Standard Room
Stayed in Nov 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Everyone is so accommodating. Location is near to the shops. I will come back for sure
Guest User
Double Room with Sofa Bed
Stayed in Dec 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The rooms were spacious and well-lit, with a simple yet elegant decor. The beds were incredibly comfortable, ensuring a restful night's sleep without any disturbances.
JJGGCCRR
Standard Room With Double Bed
Stayed in Dec 2024
Solo travelers
19 review
4.2/5
Very Good
Posted on Dec 16, 2024
Booked this as I had an early flight out of Gatwick and needed two nights in London, this Holiday Inn was a fraction of the price of the one in London city and is relatively well connected being only a 10 minute walk to the Croydon station which serves both London and Gatwick via frequent train service. The check-in was easy and the staff was friendly and polite. Rooms are basic, but clean- exactly what you want out of a short stay. Good value, especially when compared to some of the outrageous prices other Holiday Inns are charging these days. Would stay again.
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G_M_
Double Room with Sofa Bed
Stayed in Jun 2024
Solo travelers
4 review
3.5/5
Posted on Jun 27, 2024
Weird smell in the room which smells like a factory. Breakfast is not bad.
Md Shahadat
Accessible Room With Double Bed
Stayed in Jul 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 13, 2024
This is a outstanding environment and location and staff service also
Guest User
Double Room with Sofa Bed
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 19, 2024
Wonderful location, friendly staff, a good deal for a light trip!
Guest User
Double Room with Sofa Bed
Stayed in Oct 2024
Couples
32 review
3.7/5
Posted on Oct 7, 2024
Very clean hotel and good breakfast.
BruceTripW
Standard Room With Double Bed
Stayed in Jul 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Jul 11, 2024
Amazing reception with warm welcome
The Last King
Standard Room With 2 Single Beds
Stayed in Feb 2025
Business travelers
7 review
3.0/5
Posted on Mar 6, 2025
Nice hotel
Anonymous User
Standard Room With 2 Single Beds
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Sep 25, 2024
The room was clean and tidy, the breakfast was rich, classic English scrambled eggs, tomatoes, bacon, hash browns, coffee and tea, and lots of bread. The location is a bit messy.
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Bonniegift
Double Room with Sofa Bed
Stayed in Dec 2024
Solo travelers
11 review
3.7/5
Posted on Dec 28, 2024
The hotel facilities are clean and tidy, not old.
The management is the usual style of Holiday Inn.
The room has a large window for ventilation, and the service staff is also good.
The hotel is in Croydon, and it is very convenient to go to the city by train. Southeast Asian people live in the suburban style.
The hotel price is reasonable and the cost performance is good.
You can't enjoy the luxury of London, it depends on your personal needs
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Guest User
Double Room with Sofa Bed
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Honestly good and clean hotel as well as the service and the staff are top of the top I recommend
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JGC高手
Standard Room With Double Bed
Stayed in Jun 2024
Travel with friends
19 review
4.7/5
Amazing
Posted on Jun 9, 2024
Although it is not in the city of London, it is very convenient to get into the city by taking the Southern Train. You can save on room fees by using the distance. The room is large and the air is fresh, suitable for passengers with large luggage. The breakfast has few choices and can feed the passengers.