Mur Neptuno Gran Canaria - Adults Only
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Ingles

Mur Neptuno Gran Canaria - Adults Only

Av. 8 de Marzo, 29, Playa del Ingles, Canary Islands 35100, Spain
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Located in San Bartolome de Tirajana (Maspalomas), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This upscale hotel is 13.3 mi (21.4 km) from Amadores Beach and 13 mi (21 km) from Puerto Rico Beach.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 54 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSaunaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurant
All Amenities
Surroundings
Airport: Gran Canaria Airport
(30.7 km)
Landmarks: Massage Escape
(<100m)
Landmarks: V.R Arena
(<100m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Or Twin Room With Balcony And Pool View
4

Standard Double Or Twin Room With Balcony And Pool View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
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Double Room With Balcony And Pool View
4

Double Room With Balcony And Pool View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
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Standard Double or Twin Room with Balcony
7

Standard Double or Twin Room with Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Double Room with Balcony
7

Double Room with Balcony

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews(54)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Y‍i‍b‍u‍s‍h‍o‍u‍j‍i‍z‍o‍u‍t‍i‍a‍n‍y‍a
July 31, 2023
The location of the hotel is good, just over ten minutes' walk from the famous Yingren Beach. At the back door of the hotel is a large market with shops, bars and restaurants. The room is quite big and very clean and tidy. Breakfast is particularly rich and varied. Especially the orange juice is completely freshly squeezed! Must like 👍The hotel will hold a pool concert in the evening, and the female singer sings really beautifully. The employees are very enthusiastic and take the initiative to help with luggage. The restaurant staff are also very welcoming. The flaws are: the safe cannot be used due to lack of electricity, and the toilet seat is not decorated properly: it leaks.
Original TextTranslation provided by Google
L‍i‍o‍n‍e‍l
March 31, 2024
Prestations exceptionnelles. Propreté, personnel, qualité nourriture, chambres, emplacement etc… L’hôtel où il faut aller à playa del Inglés
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 28, 2024
First impressions of this hotel was beautiful, and clean, we arrived in the evening and had champagne on arrival which was a lovely touch. The reception informed us that three was a cold meal for us to eat in the dining hall should we wish to eat. We also met the hotel cats ❤️ on their nightly patrol. The staff were friendly and helpful, the rooms spotless, as were the grounds and pool, it is clear that all the staff work very hard to achieve this, and it shows. We were half board, and there was always a fabulous selection of food at meal times, I loved the fact that the meat was cooked to order on the grill. We also enjoyed eating at the snack bar, fresh, tasty food on offer throughout our stay We had a pool view from our balcony, which was lovely at night all lite up, The hotel is in a great location for the yumbo centre and the beach is approx 15 mins walk down the hill , there are restaurants nearby as well as in the yumbo centre, also supermarkets very near should you want to venture out, the location is brilliant for the night life, and if you venture to the beach front the taxi back up the hill is cheap as chips Cannot fault this hotel at all, we had a lovely stay and would love to return here
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
March 30, 2024
Great hotel Stayed on the all inclusive package and great food and drinks. really close up the Yumbo and good bus links to travel around Room was really nice with a pool view.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 27, 2024
A great two week stay here in June. The hotel was not as busy as on previous visits which made for a more relaxing ambience around the spotless pool area. Rooms furnished & decorated to a very high standard. Fridge & kettle came in handy. Daily maid service which meant we could come back from the pool to a lovely clean fresh room every day. Great food selection at breakfast & dinner. Poolside restaurant very reasonably priced for snacks. Staff are all excellent, polite & friendly. Nothing is too much trouble for them. Will defo come again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 27, 2024
My first time at this hotel. From the movement I arrived the staff were amazing, from the greeting at reception, so friendly and helpful with a glass of fizz, the amazing waiters in the restaurant and amazing pool bar staff. The room was so clean every day when I returned from the pool and the cleaning staff so friendly. The bed is one of the most comfortable I have ever slept in a hotel. Lovely room I loved sitting on the balcony with a drink and my book before my siesta at the end of the day. The food is probably the best I’ve ever had at a holiday hotel, amazing no quality, good choice and cooked fresh whilst you wait. The Yumbo centre is on the doorstep, the best nightlife I have ever encountered. Amazing hotel. The pool was so relaxing and quiet. Would definitely stay here again. I will be back. One of the best Summer holidays I have ever had!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 27, 2024
Return visit after October. This is my favourite hotel. So relaxed, friendly. AI is excellent. Nice robe/slippers and wine on arrival. Pool clean and plenty of sunbeds and a perfect temp for me. Dinner always fresh and lunch at the outside part of the restaurant by the pool is a la carte with plenty of choice. No noise from the room when the balcony doors are closed. Its clearly really well run. Cleaning is also superb. Going back in August.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Good sized room for solo use,at breakfast and dinner,they liked to make you feel like a leppa if you are on your own,bye clearing the place setting at your table,room view was awful view of a blokes cruising bar/club with metal doors and everytime someone went I or came out,massive clang as the doors shut. The most disappointing thing regarding this hotel is the fact that on day of departure you have to be out your room by mid-day which is great,but at 5pm when I asked if there is a place to get changed for the journey home,was told no,go and get changed in the toilet,only place in the world I have traveled to where you have to do this,and for this reason I will never stay there again,as I fell fithy and sweaty after getting changed in a toilet cubicle.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2024
La verdad es que ha sido una experiencia fantástica estar en el hotel Neptuno, la comida muy buena, el alojamiento cómodo, todo ha estado genial, pero lo mejor de todo ha sido el personal del hotel son estupendos, super amables en especial los camareros. Gracias a todos por contribuir a esta fantástica experiencia 😍
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Vegetarian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 171
Located in San Bartolome de Tirajana (Maspalomas), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This upscale hotel is 13.3 mi (21.4 km) from Amadores Beach and 13 mi (21 km) from Puerto Rico Beach.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGran Canaria Airport
Distance to Airport30.66KM
Average Price FromEUR133
Hotel Star Rating4