Melia Vinpearl Cua Hoi Beach Resort Reviews

Response from Property: Dear Our Valued Customer, Melia Vinpearl Cua Hoi would like to express its appreciation for your time in providing us with a review. We are delighted to know that you enjoyed the overall experience of your stay here.We are very proud to have provided you with a friendly, clean environment that meets your expectations.It's great to know that you appreciated the quality and service attitude of the spa staff.Please rest assured that the roads surrounding the hotel are being upgraded and will soon be completed in the next few months. This promises to bring a completely new look to the locality.It would be great if we could continue to welcome you back here . Wishing you lots of health and happiness. Best regards, Ms. Anh Trang - Guest Experience Manager. Dear our valued customers, Melia Vinpearl Cua Hoi, We really appreciate you leaving a review for us. We are happy to know that your stay was a pleasant one. We are very proud to provide you with a friendly, clean venue that meets your expectations. Glad to know that you are satisfied with the quality and service of the spa. Please be assured that the roads surrounding the hotel are being upgraded and are expected to be completed within the next few months. This will give the area a new look. It would be even better if we could continue to welcome you. wish you a happy life. Best regards Kudos to Ms. Anh Trang, Guest Experience Manager.

Response from Property: Dear valued guest, Thank you immensely for taking your valuable time to write a review of your recent stay here at [hotel name] and for the high ratings you have given us. We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations. We look forward to welcoming you back to your "Wonderful Melia" in the near future. Sincerely, 尊敬的尊贵的客人， 非常感谢您抽出宝贵的时间为您最近在[酒店名称]的住宿撰写评论以及您给予我们的高评价。 我们很高兴得知您的住宿愉快，我们的服务和酒店设施满足您的期望。 我们期待在不久的将来欢迎您回到“美妙的美利亚”。 真挚地， Trang Hoang - Guest Experience Manager

Response from Property: Dear valued guest,Thank you for taking the time to leave a comment and provide feedback. We always value every guest's feedback in order to improve hotel service. Unfortunately, some parts of your vacation did not live up to your expectations. We are deeply saddened to learn this. We believe this because of your contribution. Our entire team will value it and use it to improve our service every single day.Thank you once again, and best wishes. Hopefully, welcome you back to Melia Vinpearl Cua Hoi soon.Best regardsNguyen Thi PhuongGuest Experience Supervisor

Response from Property: Dear Thanh Hoa Guest, Thank you for choosing Melia Vinpearl Cua Hoi as a family resort and taking the time to evaluate the quality of our service. We are very happy and proud to be able to bring you wonderful experiences when staying at the hotel. We hope to be able to welcome you back here in the near future. We wish you and your family good health and lots of happiness. Best regards, Ms. Anh Trang - Customer experience manager

Response from Property: Dear Valued Guest, Thank you for choosing Melia Vinpearl Cua Hoi Beach Resort. We greatly appreciate your thoughts about our hotel. It's fantastic to hear you had a good time here. We will share your feedback with each employee so that they will be more motivated to provide exceptional service to clients. I sincerely hope that we will be able to welcome you back here soon. I wish you and your family continued health and happiness. Best wishes, Ms Anh Trang - Guest Experience Manager

Response from Property: Dear Lindies, Melia Vinpearl Cua Hoi would like to thank you for taking the time to leave a review for the hotel. We are sorry to hear that the hotel did not provide impeccable service to Melia's standards during our recent visit. Your constructive feedback on facilities and staff morale has been acknowledged by the hotel management board and direct instructions have been given to the relevant department heads. Please rest assured that the hotel always tries to continue to improve service quality. We hope to have the opportunity to welcome you back one day soon. Wishing you lots of health and happiness. Best regards, Ms. Anh Trang - Customer experience manager.

Response from Property: Dear PanjianyuL ,Thank you for taking the time to review your recent stay.It has come to our regret to learn that we are short of providing a flawless service to you on this visit. We are terribly sorry for any shortcomings you have experienced during your stay with us. It is my utmost priority to firstly address the issue promptly with the management team and improve our service immediately.We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort.Best wishes,Nguyen Thi PhuongGuest Experience Supervisor

Response from Property: Dear Guest Do Xuan Truong, Thank you very much for choosing Melia Vinpearl Cua Hoi as your resort and taking the time to leave a review for the hotel. We know that the hotel did not really leave a strong impression on you during your recent stay and we are very sorry for that. However, the hotel management always listens to feedback from customers and will make more appropriate adjustments to further improve service quality. Once again, we appreciate your interest in the hotel. Melia Vinpearl Cua Hoi looks forward to welcoming you back one day soon. Wishing you a Happy and Prosperous New Year. Best regards, Ms. Anh Trang Customer experience management

Response from Property: Dear Ms/Mr 湖景豪华房,Thank you for choosing Melia Vinpearl Cua Hoi Beach Resort. We greatly appreciate your thoughts about our hotel.It's fantastic to hear you had a good time here. We will share your feedback with each employee so that they will be more motivated to provide exceptional service to clients.I sincerely hope that we will be able to welcome you back here soon.I wish you and your family continued health and happiness.Best wishes,Ms Anh Trang - Guest Experience Manager

Response from Property: Dear valued guest, Thank you immensely for taking your valuable time to write a review of your recent stay here at [hotel name] and for the high ratings you have given us. We are delighted to read that your stay was enjoyable and that our services and hotel facilities have met your expectations. We look forward to welcoming you back to your "Wonderful Melia" in the near future. Sincerely, Dear distinguished guest, Thank you very much for taking the time to write a review of your recent stay at [Hotel Name] and for the high rating you gave us. We are pleased to hear that you enjoyed your stay and that our services and hotel facilities met your expectations. We look forward to welcoming you back to "Wonderful Melia" in the near future. Sincerely, Chris Huwng - Front Office Manager

Response from Property: Dear valued guest,Thank you very much for sharing your feedback about Melia Vinpearl Cua Hoi.It has come to our regret to learn that we are short of providing a flawless service to you on this visit. We are terribly sorry for any shortcomings you have experienced during your stay with us. It is my utmost priority to firstly address the issue promptly with the management team and improve our service immediately.We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort.Warmest regards,尊敬的尊贵的客人，非常感谢您分享关于 Melia Vinpearl Cua Hoi 的反馈。我们很遗憾地得知，我们未能在这次访问中为您提供完美的服务。 对于您在我们住宿期间遇到的任何缺点，我们深表歉意。 我的首要任务是首先与管理团队及时解决问题并立即改善我们的服务。我们真诚地希望有另一次机会欢迎您回来并能够展示美利亚酒店及度假村的规范。温馨问候，Chris HuwngFront Office Manager