Guest User
May 17, 2024
A terrible experience, indeed. When paying my check, our waiter asked for tip to be paid in cash. I declined and required a 10% to be added to my credit card charge. Usually, I'd have tipped him with a 15% but his service really ******. He never offered any additional drink, not even coffee or dessert, which is rude at any restaurant, especially at a fine dining place like this. In Mexico, tip must be included in the final amount to be approved by your credit card bank. So, I said to add 10%, but he added 15% instead. I asked for a receipt only to prove to Management of this fraudulent and unacceptable behavior. Manager suggested a 5% reimbursement, which I declined as it's not the money that bothers me, but a clear fraudulent practice. Avoid this place!