Guest User
February 11, 2024
We had a mixed experience here. The pool is lovely and our accommodation was basically fine. As others have noted, though, the hotel restaurant is terrible -- awful food, and the staff are just plain unfriendly. After one visit there, we didn't go back, because who wants to be treated like that on vacation? That meant we had to go off site for every meal, which is not what we had in mind when we booked here. Coffee drinkers note: they only provide instant coffee. That seems low class for such a pricey place. I got the scare of my life in the middle of the night. It was 3:30 am and I couldn't sleep, so I was sitting on the sofa in our darkened unit. All of a sudden, a man in dark clothes comes up onto our porch and tries to open the door to our unit! Luckily, it's locked, so he moves on. I called the front desk to report it, and they said it was just security making sure doors were locked. ***??? At least tell people this might happen. I thought someone was trying to get into our unit. In 2 different conversations with the front desk, they were very dismissive of my concerns. Between the poor treatment at the restaurant and the poor treatment by the front desk staff, I would not stay here again.