Champneys Tring

The stay was wonderful. Apart from one thing. In the morning I had to leave at 7.30 am sharp but I also wanted not to miss my breakfast and have it in a takeaway box. Right now the staff did not have any boxes and I felt really uncomfortable and unwelcomed to pick any food to take with me. I was given a napkin and was not felt I was really provided a good kind friendly service at all. Quite opposite actually. I felt like a thief. I think in such a nice hotel it would really help to have take away boxes for customers for convenience. Something to think about anyways. Kind regards Dr Dasha Palmer

This place is committing daylight robbery. It must be one of the worst places I have gone to - luxury spa it is definitely not! Where do I start - when you check in, you will just be told where to go and you have to find your own way. The room itself is very old and the toilet/bathroom are disgusting - full of mould, cracks, stains, air vents full of dust - the list could go on. The spa area itself - there is only one steam room and one sauna that can fit around 6-8 people in at a time. The place is so over booked and crowded that you sometimes have to wait to go in, and when you do go in, be prepared to be tightly packed next to other people - not relaxing at all! How can a “luxury spa” only have 1 sauna and steam room?? The floors are dirty with hair and mud everywhere (from people who walk outdoors and then come in) - we were there 2 days and did not see one cleaner at all - terrible and disgusting. The jacuzzis are better and there are a few scattered around but again no one checks the chlorine or cleans them out. Food was good for lunch and dinner and a good choice. Their lunch desserts are horrible though, and are mostly all mousses. The rice pudding and spices crumble are horrible, cold and no sugar. Breakfast is quite bad though - the chef who makes the scrambled egg must be fired - you cant call that scrambled egg. No baked beans, hash browns, pastries or porridge! These are basic British staples surely. Who eats lentils and kedgeree rice for breakfast? Had a massage which was awful. No music in the room and no effort in the massage. Overall, this place needs to have a full refurbishment, have regular cleaners and take pride in how it operates. It is living off its reputation from 30-40 years ago - save your money and book elsewhere!

Shocking! Given keys to someone else’s room! Was offered another room, then someone walked in on ours whilst on the loo! Shower not working, room dirty, Was offered a free night stay, no food, no packages? Therefore want us to spend MORE money there despite the terrible experience we had?

We were at Champneys Tring for 2 nights to celebrate our friend’s very special birthday. The team were outstanding, provided us with everything we needed and more and were so welcoming,friendly and helpful. The accommodation was stunning, I’d highly recommend staying in the garden suite for a special treat. My treatment was fabulous and the food,atmosphere,service and ambience was first class. Best spa stay I’ve ever had. Thank you Tring team 😊

Just returned from a wonderful 2 night stay & it was incredible from start to finish! Jessicas welcome made us feel so very special & the rest of the amazing team followed in the same professional & caring manner. The accommodation, food, treatments, service & overall experience was first class. Thanks also go to Adam, Roderick, Steve & James & Tom. Most definitely recommend to anyone wishing to have a relaxing break away! We'll be back! Thank you Champneys.

Louise in the cafe is the loveliest lady, she always remembers us from previous visits ( we go roughly 3 times a year) She always takes time to come and say hello & makes us feel so welcome! I’d say a real asset to a business, along with other staff, but Louise always stand out.

We stayed at Champney’s Tring for 2 nights. The staff are friendly, welcoming and helpful however it felt understaffed. Using the website to book treatments was clunky and no one picked up the phone. The spa area and facilities themselves are good and clean. One of the waterbeds was leaking, we informed staff but it was not quickly cordoned off leaving other guests to also get covered by the contents. The view from the bedroom faced towards the gardens which was lovely. The bedrooms are clean but dated and could do with upgrading. The bed was awful, it comprised of 2 single mattresses pushed together. These were uneven and saggy making you roll to one side. It left me with a sore shoulder, back and neck, not what you hope for when staying at a spa resort. There was lots of noise from the cleaners in the morning. The restaurant area looks great. Again this area is understaffed making service slow; food and crockery would run out and not get topped up. Champneys needs to improve staffing and upgrade the corridors and rooms.

After reading some of the reviews I was a bit worried but I had a lovely few days at Champneys Tring. My room was comfatable and clean, the staff were helpful and friendly. The food was good especially the buffet lunch. I enjoyed the thermal pool and outdoor jacuzzi. It did get a bit crowded in the morning bit most of the time it was fine and there was always beds available to lounge on. I enjoyed my break and will visit again.

We came across the same waiter, Steve, a lot during our stay at champneys tring, whether it be in the cafe or restaurant, and he always had a smile on his face and nothing was too much trouble, I wanted to make sure he was recognised for his efforts, as they didn’t go unnoticed!