OYO Hotel Daleville Al Hwy 84

Very bad experience ( everything )

This place is garbage and a scam.the “owner” is a thief when I pulled up to check in he was outside with another guy in the shadows smoking. They’ll surprise you with $100 upon checkin and when I asked if he was going to check me in outside or…..? He gets an attitude and says “I don’t need your funky lil $100” and proceed to flash a wad of cash. I say “ umm.. okay I’m just trying to check in”. He takes my id and then proceeds to tell me the $100 has to be in cash and the rooms don’t look nothing like the pictures on the internet. He tells me to talk with ******* as he turns me away…. He never answered the phone for them and refused to refund my money for the days that I didn’t stay there.

This was the WORST booking in America! The place was run down. The lobby attendant didn't care at all about customer service. The lobby was locked so that the attendant can play video games and eat his lunch. I think he lives there. I had to wait under the hot 94 degrees sun until he got to a stopping point, and made me go to the outside window, instead of inside the cold lobby. It says you must pay a deposit, but it did not say the deposit is 100$ in cash only. It took 20 minutes to find an ATM! I requested a room where the parking lot was shaded, because I wanted to clean out my car. When I returned, the attendant gave me a disclaimer, saying that the photos we're taken years ago and it doesn't look like that, and the pool has grass growing in it. If I take the room, there's no refunds.and no complaining. I asked if it was at least clean. He said that it should be, but people still complain, but it will be too late to refund. (I think that's why they take cash!) I asked about the shade. He told me that the Owner said to tell me to leave if I wanted to pick my room. I tried to tell the owner that I just asked for shade, and not to look inside first. Before I got to say anything. He pointed for me to go. I asked the attendant for wifi so I could cancel. He said they wouldn't charge. I tried to contact the website, but it said the booking # was not valid. They charged me! This is a front or scam. I didn't see anyone staying there. DO NOT BOOK THIS! You'll regret this!

Okay: the picture for thia facility must have been taken in the '80s, because it is a flea-bag, now, hence the low $$ per room. No hot water. Shower head barely functioned, anyways. KEYS! They still use keys! Sipposed to have WIFI, nope. Supposed to have online movie channel(s), nope, because no internet access. Refrigerator leaked all over the place. 32" tele with 'Live TV,' only, but system couldn't make preview info work. $100 cash deposit. Maybe 4(?) rooms.occupied but charged me $20 for early check-in?? Had to clear it with the owner? Oh, cash, only, BTW. Had to make a second trip across a 4-lane to an ATM. Carpet has 'stuff' growing in it. Bathrub had cigarette burns along the edge. No non-skid anything in the tub. Paid like $45 a night, overpaid $30. There are much nicer accommodations just an 1/8th of a mile away for just $10-15 more. Dude doing xheck-in was cool however. So there's that.

Nothing

Terrible customer service

Never stay at this hotel. It is the absolute worst. Sa soon as you arrive, the management demands a $100 cash deposit and a photocopy of your ID. Then they renegotiate the price of your stay, double the amount of the original price and threaten a $40 cancelation fee if you don't book the new price. And the amenities are absolute horrible. Do yourself a favor and never even look at this hotel as an option.

Never even stepped foot into a room. We had booked a month long stay and was trying to check in a day early, and the front desk said to contact the booking company. I added one day (as we arrived at about 3am), even called ********** to cancel the single day booking, and the hotel charged us a 50% no show fee.