This is our hotel of choice when visiting family in Ozark. Check in/out was easy as always, though we did have a small hiccup with our room. It was quickly and cheerfully rectified and was actually a little less expensive. The complimentary breakfast was hot and fresh as always, and the staff was friendly and helpful. This is an older hotel, but in spite of the cracked bathtub and slow bath drain, the room was neat and clean. We keep air freshener with us, so the slight odor was easily masked. The beds were clean and comfortable with plenty of pillows. Unfortunately, this was the first time we saw roaches. There were two very tiny ones and one larger one on the bathroom floor. Overall, we will still probably stay again tje next time we visit. It is the best of the three hotels in Ozark.